Daniel Boateng

Daniel Boateng Email and Phone Number

Marketing Data Analyst @ Cromwell
United Kingdom
Daniel Boateng's Location
United Kingdom, United Kingdom
Daniel Boateng's Contact Details

Daniel Boateng work email

Daniel Boateng personal email

n/a
About Daniel Boateng

Daniel Boateng is a Marketing Data Analyst at Cromwell. He possess expertise in microsoft office, customer service, microsoft excel, microsoft word, research and 2 more skills. He is proficient in English and Twi.

Daniel Boateng's Current Company Details
Cromwell

Cromwell

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Marketing Data Analyst
United Kingdom
Daniel Boateng Work Experience Details
  • Cromwell
    Marketing Data Analyst
    Cromwell
    United Kingdom
  • Cromwell
    Marketing Data Analyst
    Cromwell Feb 2023 - Present
  • Advanced
    Market Insight Specialist
    Advanced Sep 2021 - Feb 2023
    Birmingham, England, United Kingdom
  • Advanced
    Support Consultant
    Advanced May 2018 - Sep 2021
    Birmingham, United Kingdom
    - Delivering excellent customer service through various media- Managing and prioritising an incident queue to ensure Service Level Agreements are met- Offering technical support and advising best practice to the Field Service Industry- Ensuring the correct procedures, SLA's & KPI's have been followed using CRM tools (Salesforce). Effectively using ITILprinciples to help facilitate business processes in dealing with existing issues.- Identifying strategies to increase the efficiency of the escalation process and liaising with management to implement,improving stakeholder satisfaction.- Regular liaison with the development team to assist in the implementation/customisation of professional service projects(JIRA).
  • Aston University
    It Programme Office & Strategy Implementation
    Aston University Sep 2016 - Sep 2017
    Birmingham, United Kingdom
    * Monitoring and updating on progress of projects* Logging and helping to prioritise new projects* Developing communications to go out across the University
  • Urban Outfitters
    Sales Advisor
    Urban Outfitters Oct 2015 - Jul 2016
    Birmingham, United Kingdom
    •Responsibilities includes general shop floor duties e.g. Re-stocking, cashing up, working on tills and dealing with exchanges•Developing team skills through liaising routinely with the wider team to support the sales efforts of the company•Dealing with customer enquiries and complaints developing confident communication skills•Develop skill and experience in providing flexible and customer focused service•Ability to challenge poor customer service or the lack of awareness in staff and colleagues
  • New Look
    Sales Advisor
    New Look Oct 2014 - Feb 2015
    Birmingham, United Kingdom
    •Responsibilities included general shop floor duties e.g. Re-stocking, cashing up, working on tills and dealing with exchanges•Demonstrated initiative when working independently and with team members especially during busy periods•Handling customer complaints in a diplomatic manner and maintaining the company’s standards
  • Marks And Spencer
    Customer Service Assistant
    Marks And Spencer Nov 2012 - May 2013
    Dartford, United Kingdom
    •Under took re-stocking and checking display standards demonstrating careful planning and organization.•Assisted customers with purchases and selection of the right products improved my communication skills.•Attention to details was critical when cashing up, working on tills and dealing with exchanges and returns
  • Next Retail Ltd
    Sales Advisor
    Next Retail Ltd Nov 2012 - May 2013
    Birmingham, United Kingdom
    •Gained valuable insight in retailing and marketing undertaking general shop floor duties e.g. Re-stocking, cashing up, working on tills and dealing with exchanges•Developed efficient time management by taking orders over the phone and ensuring they are dispatched on set times •Gained strong analytical skills undertaking merchandise, deliveries and stock handling.
  • Barclays
    Work Placement
    Barclays Mar 2010 - Apr 2010
    Bexleyheath
    •Work shadowing Frontline Staff•General administrative duties e.g. filing, photo copying, data input •Gained confidence and experience of an office environment•Improved my time management skills as I had to work on several different task at any one time

Daniel Boateng Skills

Microsoft Office Customer Service Microsoft Excel Microsoft Word Research Powerpoint Social Media

Daniel Boateng Education Details

Frequently Asked Questions about Daniel Boateng

What company does Daniel Boateng work for?

Daniel Boateng works for Cromwell

What is Daniel Boateng's role at the current company?

Daniel Boateng's current role is Marketing Data Analyst.

What is Daniel Boateng's email address?

Daniel Boateng's email address is br****@****n.ac.uk

What schools did Daniel Boateng attend?

Daniel Boateng attended Aston University, Chislehurst School For Girls Sixth Form.

What skills is Daniel Boateng known for?

Daniel Boateng has skills like Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Research, Powerpoint, Social Media.

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