Daniel (Bob) Daoust Email & Phone Number

Groton, Connecticut, United States

• Elicited and documented requirements from various stakeholders for newly developed application Laboratory Asset Management and Monitoring System (LAMMS). Used Confluence to record meeting minutes and user task workflows. Jira was used to create and update requirements and record bug fixes. Conducted testing to ensure requirements were correctly implemented for end user experience. Created and updated Camunda workflows that were used in application development. Conducted demonstrations to business stakeholders for new components that were developed and received user feedback for updates.• Created workflows in Miro from information gathered for various stages of vaccine development for the Early Bio Process Development group. Collected information about data and files that are generated by lab equipment during vaccine creation process and data from BioBook ELN and Signals ELN. Information to be uploaded into Genedata Biologics/Bioprocess application for future vaccine process workflows.• Elicited and documented requirements from various stakeholders for creating a process to internally register vaccines in the BIOVIA Biological Registration application. Confluence was used to create and update requirements. Additional requirements were created to allow users to link and view the lineage of the various related vaccine components, drug substances and drug substance intermediates.

Groton, Connecticut, United States

• Elicited and documented requirements from various stakeholders including submissions management and regulatory teams for 7 key Spotfire Dossier Execution Metrics that are critical for regulatory submissions management monitoring and performance. The reports average over 6,000 hits per month for 1,800 users. • Created, updated and ensured data processing logic in Pipeline Pilot reflected the updated metrics accurately in Spotfire reports. • Pipeline Pilot protocols created to generate data for new monthly Spotfire reports. The reports were used by business to create over 60 regional monthly portfolio reviews.• Used Pipeline Pilot to integrate new internal dossier contributor information into Dossier Execution reports that provided line of sight into granular reporting.• Trained new team members in China on technical data processes in Pipeline Pilot and Alteryx that are used to generate the Spotfire Dossier Execution Metrics reports. Training included how to understand and troubleshoot user reported issues with the Spotfire reports.• Migrated data processes for Dossier Execution Metrics reports from Pipeline Pilot and flat files to Alteryx and RedShift databases which improved data processing time and reduced network related errors.• Created separate sets of Pipeline Pilot and Alteryx workflows to produce a set of Dossier Execution Metrics reports for the Upjohn/Viatris divestiture.• Created SharePoint list to accurately manage and track troubleshooting and change requests. This led to creation of the Dossier Execution Metrics Change Control Board to ensure proper vetting of requested changes prior to implementation.

Groton Ct

• Elicited and documented requirements from various stakeholders including business partners and clinical study teams. Ensured the project team understood the customer needs for Spotfire for Oracle Clinical Safety and Pro-Active Analysis of data (SOCS-Pro) application and numerous other internal applications. HP Application Lifecycle Management Quality Center was used to create and update requirements and conduct application testing. SOCS-Pro application and updates have saved millions of dollars at Pfizer.• Conducted instructor lead training and individual training for clinicians and safety risk leads on SOCS-Pro.• Used Analytix Mapping Manager application, a source to target mapping solution, to create mappings from Argus to the Pfizer Analytical and Statistical Tool (PfAST) data mart.• Updated PfAST Conditions Quick Definitions Card for WHO-Drug and MedDRA updates.• Contributed in effort to obtain GCP and GPvP validation status for SOCS-Pro• Provided detailed information that was used to create the Clinical Data on Demand (CDoD) visualizations in Spotfire based on how SOCS-Pro visualizations were generated.• Key member of harmonization project team to merge SOCS-Pro and CDoD applications into a single access application.• Provided SOCS-Pro support after normal UK support hours to clinicians and data managers by investigating data quality issues so that required clinical safety reviews can be completed.• Participated as a member of the Safety First Group to provide information about SOCS-Pro as needed.• Participated in and provided information for inspections and audits that involved SOCS-Pro.• Investigated data integrity issues in the Argus system, application and database, when the PfAST ETL encountered a failure.• Co-lead of the BA Community of Practice to promote and grow knowledge sharing network for business analysts and other Pfizer audiences (PMs, QA etc.).Spotfire Administrator

Groton, Connecticut, United States

• Designed and implemented Oracle tables and scripts to enable Spotfire visualization of clinical safety data from Oracle Clinical Safety for SOCS-Pro.• Created ETL using Pipeline Pilot protocols to load operational clinical study information from multiple sources.• Created Source-To-Target matrices for the SOCS-Pro Architecture and Design documentation.• Member of the Development Data Quality Community of Practice group.• Contributed information to determine database architecture needs of future source systems for clinical study safety data.• Worked with Tibco, application service delivery managers, HCL (support vendor) and other teams to implement a major Spotfire version upgrade.

Section Leader: Maintained the administrative (military records) and operational (watch standing and boat crew) functions of Reserve Section for up to 15 people.Training Officer: Coordinated training and maintenance of personnel qualifications. Certified personnel for boat crew and communications qualifications.Boatswain’s Mate Second and Third Class: Organized and supervised regular maintenance of vessels and buildings.Coxswain: Directed teamwork of boat crews to carry out assigned missions. Coordinated search and rescue activities. Responsible for safety of people onboard and safe navigation of the boat. Boarding Officer (Federal Law Enforcement Officer): Enforced federal laws and regulations on commercial and private vessels.Awards: U.S. Coast Guard Reservist of the Quarter District 1 (1999).

Groton, Connecticut, United States

• Provided data architecture and data quality use cases to create a proof of concept Data Quality Management (DQM) Toolset.• Elicited requirements from scientists for the creation of a biology data delete application to allow scientists to delete their own data for an estimated savings of over $100,000 per year. • Conducted proactive and reactive database research to gather information regarding incorrect or missing data between source and destination databases.• Worked with data warehouse team to determine and document data integrity and data flow processes during root cause analysis.• Created Pipeline Pilot protocols to perform automated data validity checks and automate manual processes which saved thousands of resource hours.• Developed Pipeline Pilot protocol to check for existence of compound computed properties thus replacing the need to re-code the source application which saved over $100,000.• Performed User Acceptance Testing (UAT) for numerous Change Request (CR) updates to the Research Information Factory (RIF) data warehouse. • Member of the Pfizer/Wyeth biology data integration team as the RIF SME assigned to the Data Quality, Database Mapping and CODES Concordance groups. • Created knowledgebase of known issues and solutions for various scientific applications and database related issues.• Application and database subject matter expert for multiple internal chemistry and biology applications and RIF

Subject Matter Expert: Provided advanced application support for approximately 20 global scientific applications. Assisted local deskside support groups during transition to global support group model. Provided root cause analysis services for unresolved global problems encountered by shared services support group. Used non-standard access account (NSA) to resolve application issues on Pfizer managed desktop systems (DMS). Used the Pfizer Systems Management Server (SMS) to deploy applications. Participated in week long Spotfire training focusing on introduction and advanced Spotfire usage. Application Support: Provided application technical support and troubleshooting for approximately 40 scientific applications. Used problem management skills for root cause analysis when clients encountered with applications. Provided support via phone, remote connection using Net Meeting and deskside visit with clients (scientific, legal, support and other groups). Documented and relayed bug and enhancement requests from clients to development teams. Provided scientists with one-on-one and group ‘How To’ training on the various scientific and non-scientific applications.Transition Support: Trained Level Two shared services offshore support team on global Research applications to transition level 3 to level 2 support. Provided NSA training to shared services group to allow them to resolve application issues on restricted Pfizer DMS systems. This transition reduced the number of tickets escalated to level 3 support groups by approximately 50%.

Operations/General Manager: Managed the operations and technical support for internet cafés located on U.S. military bases in the U.S., Kuwait, and Germany. Coordinated hardware and technical support requirements in order to complete installations of new cafés. Functioned as the customer service representative for the local building management where café was located. Developed knowledgebase of technical issues for local café technical support persons in order to maintain operational stability of internet café. Developed, built, implemented and maintained ‘Free for Use’ computer systems using Win98 at the New London Sub Base Library and WinXP for Single Sailor program. Financial/Administrative: Maintained and verified operational revenue reports from all café locations. Issued purchase orders for office supplies, café computers and furnishings, Internet Service Provider services and telephone connections. Oversaw shipping and receiving of products required for setting up Internet cafés. Company Growth: Involved in the company growth from initial 12 café sites to 51 café sites (including Germany and Kuwait) as part of operational, administrative and technical management team. This growth resulted in an increase of weekly revenue to over 4,400%. Managed growth of hardware inventory from 82 computers to 831 computers. Increased technician staff employment from 12 to 45.

Computer Technician/Technical Support: Created and updated the procedures used for resolving hardware/software issues via phone, remote connections and on-site. Performed troubleshooting and repaired Windows 9x/NT/XP/2000 client/server, proprietary software, firewalls and Wi-Fi controllers. Streamlined the process to increase work utilization. Provided on-site technical support for cafés (40 computers) located on Sub Base in Groton, CT. Provided office personnel with technical support for Microsoft Office products, Exchange Server, network and networked printing. Configurations: Configured Sonicwall firewalls with Virtual Private Network (VPN) tunnels, Wi-Fi controllers, anti-virus and proprietary software on client/server computers for installation and setup of new cafe locations as well as replacement units. Saved over $100,000 by bringing configurations of hard drives, firewalls and Wi-Fi controllers in-house. Assisted with debugging proprietary program using Delphi, IB Manager Firebird database and SQL. Conducted software functionality testing. Determined issues with proprietary application code while conducting testing.

Managed and maintained School of Business Administration computer lab support. Built, configured and set-up computer lab software and hardware. Problem management skills were utilized during building process by determining various hardware and software issues to create a minimal maintenance computer lab.Provided hardware and software technical support for staff, faculty and MBA students.Set up Microsoft Outlook and network user profiles, network troubleshooting.

Mba, Information Technology

Ba, Criminal Justice