Daniel Boone Email & Phone Number

Salt Lake City, UT, US

Utah, United States

United States

• Provides operational support to various teams. Defines and supports internal processes and procedures while facilitating the development of relationships. Ensures the accurate compilation, analysis, and/or reporting of.
• Designing, building, and implementing a comprehensive sales enablement program (to include tools, processes, programs, and accreditations).
• Partnering with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments, and roll out targeted programs.
• Collaborating with Product Management and Product Marketing teams to develop and launch sales enablement programs.
• Identifying standard methodologies for rapid dissemination across the field.
• Calibrating with the Learning and Development team to produce quarterly sales, technical sales and product update training in, measurement of that training and reporting of results to executive management.

Salt Lake City Metropolitan Area

Responsible for managing a large team of employees and supervisors and proactively initiate and support key leadership strategies to drive performance, quality, employee development, and engagement. These measures will be critical in ensuring that the team delivers an exceptional customer experience. There will be a strong need to be creative and.

Greater Salt Lake City Area

Responsible for leading the team that handles questions, comments, and customer complaints. Trains staff members to provide superior customer service and ensure all company policies are followed. A strong working product knowledge and can provide thoughtful answers and explanations to customer questions.Responsible for growing and maintaining business.

West Valley City, Utah

Supervise, manage, lead, motivate and develop a team of advisors and manage a portfolio of Fortune 500 National Account Clients with 6,500+ lines of service.- Responsible for the development and execution of strategic plans as well as daily operational support.- Provide excellent customer service and take initiative in responding to client needs..

West Valley City, Utah

• Provide leadership for 9-13 customer service representatives focusing primarily on the customer experience while upholding company expectations.
• Partner interdepartmentally with IMT and HR to understand their roles and how to achieve my team’s success and the success of the business.
• Accountable for my team meeting or exceeding performance metrics, quality measurements, and financial goals through reporting, quality observations and one on one coaching, adapting to different personality and.
• Collaborate with Manager to implement an action plan to help my team with providing the best customer experience while ensuring that we are exceeding the call centers goals and operational requirements.
• Committed to creating and maintaining cohesive peer relationships to guarantee success in our own quad goals & behaviors, also all business metrics.

North Salt Lake, Utah

Lead, coach, train and motivate teams consisting of 13+ representatives to achieve highest KPI results. Involved in multiple representative and leadership development programs and projects at center level.

Associate'S Degree, Marketing

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services