Daniel Boonstra Email & Phone Number

Greater Chicago Area

• Director of Operations
• Managed the daily operations of all the staff entailing the customer service, warehouse, distribution and billing departments
• Created and reported monthly budget data and analyzed P&L statements
• Completed 3 accreditations (HQAA 2011, ACHC 2014, ACHC 2017)
• Completed 2 successful Medicare bids (2013, 2016)
• Implemented a new software system (Software integration, patient file transfers, and employee training while maintaining customer service and delivery)

Chicago, Illinois, United States

• Create and manage a sales territory without existing or established referral base
• Help to develop a series of marketing slicks for personal use and by other sales representative
• Coordinate patient home health discharge plans as a liaison between all involved parties

• Develop the implementation plan for the corporate Basic Safety Process at the Northlake facility
• Lead monthly safety committee meeting (7 member committee consisting of personnel from each department with-in the Northlake location) and other safety projects

• Manage daily operations and divisional staff entailing customer service, inventory selection and control, product fulfillment, distribution, and monitoring outcomes for the respiratory medication department
• Create and report monthly department budget data and analyze P&L statements
• Project development team member and departmental leadership for: Neb-medication centralization project 2008, ResHME referral project 2006, Nebulizer/Medication conversion project 2005, Northlake Basic Safety Process.

• Manage the day-to-day operations entailing supervision of customer service, purchasing, monitoring the distribution chain, cash posting, compliance, website management and design
• Create and enforce policies and procedures, create an order process and work flow, monitor outcomes
• Design and maintain the website and develop new features

• Head of evening operations including customer service, daily purchasing, inventory control, file maintenance, end-of-day procedures and training new pharmacy technicians and verifying completion of assigned tasks
• Select, order, maintain, and price durable medical equipment and ostomy supplies