Daniel Borrego work email
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Daniel Borrego personal email
As a seasoned business executive with over two decades of proven success in IT operations management, architecture, and project leadership across diverse sectors, I bring a track record of delivering impactful results. Renowned for providing dynamic leadership to cross-functional teams, I specialize in driving continuous improvement and successfully developing and deploying cutting-edge systems.My expertise spans a range of critical areas, including IT operations management, technical project management, infrastructure development, software delivery, technology solutions, regulatory compliance, and process optimization. With a focus on cross-functional team leadership, networking, cloud computing, security management, risk mitigation, enterprise architecture, strategic planning, and issue resolution, I consistently contribute to the success of organizational objectives.I am dedicated to achieving superior administration in all facets of my expertise, leveraging effective communication skills, critical thinking, and business acumen. My commitment to continuous improvement, change management, and resource optimization ensures efficiency and maximizes results.Described by colleagues as a progressive, driven, and down-to-earth technical and leadership expert, I am the reliable professional who delivers solutions on time and within budget. I am eager to connect with recruiters and companies seeking a strategic IT executive with a proven track record of driving innovation and achieving operational excellence. Please feel free to reach out through this profile to discuss how I can contribute to your organization's success.
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Manager, Disaster Recovery - Global OperationsSubway Sep 2023 - PresentUsIn my role as Subway's Manager of Disaster Recovery - Global Operations, I spearhead the execution of extensive recovery efforts worldwide, covering regions from the US to Asia Pacific, Europe, Middle East, Africa, India, Latin America, and the Caribbean. I've played a pivotal role in instituting a robust Business Continuity Planning (BCP) process, meticulously collecting data on Recovery Point Objectives (RPO), Recovery Time Objectives (RTO), and application dependencies. Collaborating closely with service teams, I've been instrumental in designing, testing, and documenting recovery plans, especially for applications and infrastructure hosted on Cloud services like AWS and Azure. Beyond disaster recovery, my contributions extend to strategic planning, encompassing practices that promote sustainability. I manage infrastructure projects, oversee financial and resource tracking, and ensure the integration of disaster recovery requirements into broader operational planning through engagement with the Operation Review Board (ORB) processes. Effective vendor management, collaboration with Legal to embed business continuity language in contracts, and the utilization of innovative technologies like robotic process automation and AIOps are key aspects of my role, contributing to risk management, compliance, and continuous improvement in Business Continuity Planning (BCP) and Disaster Recovery (DR) procedures at Subway. -
Director Of Information Technology & SecurityGf Immigration Law, Pa Feb 2023 - Aug 2023Miami Beach, Florida, UsAs the former Director of Information Technology & Security, I was responsible for organizing, streamlining, and directing all strategic and operational technological activities, with a focus on developing and implementing a robust cybersecurity strategy. I successfully implemented an RMM solution for endpoint management, asset tracking, and patch management, while also introducing Okta Single Sign-On and multi-factor authentication for enhanced application and identity management. Through strategic leadership, I aligned the security program with the company's growth trajectory, emphasizing a shift-left approach through automation and modern technologies. Additionally, I played a pivotal role in streamlining vendor management processes, resulting in a 20% reduction in overseas IT procurement costs and improved contract negotiations. My role extended to providing leadership, guidance, and development to the organization, fostering effective teamwork and driving strategic IT roadmaps that led to a 25% increase in project delivery speed and improved customer satisfaction. I oversaw the successful migration to Salesforce, leveraging Litify Legal Software, and collaborated with all departments to enhance cybersecurity, minimize risks, and provide security awareness training. My involvement in business development ensured that technology strategies aligned with future organizational needs and growth, leveraging AI and machine learning for sustained success. -
Director Of Information TechnologyRewards Network Mar 2019 - Feb 2023Chicago, Illinois, UsIn my role as the former Director of Information Technology, I held a comprehensive position overseeing IT leadership, planning, implementation, and operations while reporting directly to the Chief Technology Officer. I was responsible for managing the IT operations/security budget, vendor relationships, and cost optimization initiatives. I ensured compliance with internal and external regulations through the coordination of audits and risk assessments. Notably, I led a successful transition of the Wide Area Network (WAN), resulting in a 4X increase in bandwidth and a 20% reduction in annual costs. I revamped service desk operations, enabling 24x7x365 support across U.S. locations. Additionally, I played a key role in the development and deployment of a PCI-compliant AWS environment, achieving substantial cost savings. Through innovative strategies, I achieved a 25% annual cost reduction and improved resiliency in disaster recovery. My focus on IT security included the integration of multi-factor authentication and the development of a security maturity progression roadmap. I successfully implemented a RingCentral VoIP Contact Center solution and orchestrated a seamless data center relocation with zero impact on business operations. -
Information Technology ManagerRewards Network Apr 2014 - Mar 2019Chicago, Illinois, UsAs the former Information Technology Manager, I provided dynamic and comprehensive leadership to the data center and network infrastructure operations teams, aligning their efforts with internal strategic technology plans and maintaining a thorough understanding of the company's existing IT architecture and infrastructure. I successfully reduced annual costs by 35% through a strategic revamp of the data center, resulting in a significant decrease in racks and physical servers. Additionally, I led the development and oversight of dynamic website and content management systems, incorporating loyalty programs with major airlines and hotel brands. In the role of Chief Architect, I managed security and infrastructure solutions, technology projects and operations, and conducted security and operational audits, including PCI DSS 2.0, SSAE, and SOC II & III. My commitment to enforcing compliance with internal and external standards, policies, and best practices earned recognition, particularly for leading a large-scale office migration to Hollywood, FL, with zero impact on staff productivity.
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Senior Network System EngineerRewards Network Aug 2011 - Apr 2014Chicago, Illinois, UsAs a Senior Network System Engineer, I successfully transformed a previously adversarial relationship between business users and the IT team into a productive partnership. I played a key role in driving continuous improvement by advising leadership on IT infrastructure investments and identifying cost reduction opportunities. My responsibilities included performing development and maintenance tasks across virtual infrastructure, specifically VMware ESX. I facilitated and led the successful migration of on-premise Exchange/SharePoint services to Office 365. Demonstrating strong expertise in Linux/Unix operating systems and applications, I managed Linux processes and implemented vulnerability management patching for critical systems. Additionally, I controlled the remote access environment, overseeing users with expertise in Cisco, VPN, and RSA tokens. My contributions extended to maximizing security through effective oversight of network, internet, host, and LAN/WAN security operations.
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Network ArchitectVitas Healthcare May 2006 - Aug 2011Miami, Fl, UsAs the Network Architect, I served as the Network & Systems Team Lead, overseeing operations across two data centers with a focus on server/network uptime, availability, and security. I played a key role in enhancing production efficiency while managing costs through the implementation of VMware ESX virtualization technologies and HP Blade infrastructure. My responsibilities included upgrading 101 domain controllers spanning 15 states and 5K+ desktops using Windows 2008 Active Directory and Exchange 2007. I fostered a positive work environment by training and mentoring systems analysts, engineers, and fellow architects. Additionally, I administered critical systems such as the MS Exchange Mail Cluster, LAN-to-LAN IPSEC VPN gateway, Linux and Windows server platforms, and Cisco firewall appliances. My role also involved overseeing scheduled tasks in Linux systems using Cron and leading large-scale projects, including physical to virtual server migrations and the expansion of the SAN Storage Infrastructure, contributing to the overall growth initiatives of the business. -
Network System EngineerVitas Healthcare Nov 2004 - Jul 2006Miami, Fl, UsAs a Network System Engineer, I played a pivotal role in ensuring the security and efficiency of an enterprise-level environment. I successfully drafted and implemented comprehensive security and group policies, overseeing DR and security audits for network, telecommunication, and security systems. My responsibilities included the configuration and maintenance of Cisco Wireless Access Points, Wireless Network Security, Cisco PIX 501 firewalls, VPN 3002 concentrators, routers, and switches. I conducted daily backups using Commvault software and HP StorageWorks ESL E-Series Library, covering critical data such as voicemail, email, VRU, and main controllers. Troubleshooting and overseeing various systems, including Windows Operating Systems, MS Office Suites, Active Directory, MS Exchange, Remote Desktop, Cisco VPN Client, Cisco Call Manager, and RSA SecurID Authentication, were integral to my role. Additionally, I documented SLAs for circuits, PBXs, servers, and other network/telecommunications equipment, and effectively implemented software/hardware upgrades following change management practices.
Daniel Borrego Skills
Daniel Borrego Education Details
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Miami Dade CollegeComputer Sciences
Frequently Asked Questions about Daniel Borrego
What company does Daniel Borrego work for?
Daniel Borrego works for Subway
What is Daniel Borrego's role at the current company?
Daniel Borrego's current role is Manager, Disaster Recovery - Global Operations.
What is Daniel Borrego's email address?
Daniel Borrego's email address is db****@****ork.com
What schools did Daniel Borrego attend?
Daniel Borrego attended Miami Dade College.
What skills is Daniel Borrego known for?
Daniel Borrego has skills like Leadership, Firewalls, Information Technology, Information Security, Windows Server, Cisco Systems Products, Amazon Web Services, Linux, Active Directory, Data Center, Infrastructure, Service Desk.
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