Daniel Borst Email & Phone Number

Leading a team of nineteen people delivering new water, and waste water assets in addition to the management of third party contracts. Team responsible for issuing of quotations / costs and the day to day management of developer customer relationships, water regulation inspections and the scheduling including delivery of connection/inspection work.Key Achievements• Successfully designed and delivered project to multi skill new connections inspector workforce to deliver both water and waster water regulations inspections• Proactively engaged with large developer organisations to regain trust to be in a position of influence.• Using Safer Better Faster techniques successfully focused team onto delivering for customers. This has contributed to a c 60% decrease in unwanted contact.