• Onboarding new customers, evaluating their needs and ordering the appropriate equipment for Point of Sale (POS) systems• Creating and configuring Point of Sale UI/UX including data entry of restaurant menu information• Intake equipment, assemble full system in office in preparation for install• Perform onsite installation of POS system, verify all equipment functions properly • Facilitate in person or remote training sessions for staff and management• Coordinate with vendors for ongoing support

Worked as a Police Dispatcher, working the phone and the radio systems. On days working the phones, would answer emergency and non-emergency phone calls from staff, students faculty and customers. Logged callers contact information and need/request into the computer-aided dispatch (CAD) system. On days working the radio, would use information in the CAD to determine which officer (commissioned or non-commissioned) would be called to respond to the call and dispatch that unit to the call.Also coordinated with Health and Safety to monitor the fire systems as well as being a point of contact for Rapid Response medical teams.

Worked all areas of the Games Department which encompassed the laser tag sales desk and the Arena where the laser tag was played, the ticket redemption counter, and the arcade area.At the laser tag sales desk, I coordinated with other departments in the building to ensure scheduling efficiency, making sure to block off laser tag reservation space needed by prescheduled birthday parties while selling the remaining space to walk-in guests. The sales desk also sold game cards that were used to play the arcade games.In the laser tag arena, I would perform the laser tag safety briefing where I would teach players how to use the laser tag equipment as well as informing the players the safety rules I would be enforcing while serving as the referee of their gameAt the redemption counter, I would assist guests with redeeming points (electronically tracked tickets were applied to the game cards instead of the games dispensing physical paper tickets) for prizes. I had to manage large groups of guests who would all want items at the same time. Multitasking was key in this position.While working the arcade floor, I would patrol the area looking for malfunctioning games, help guests who had problems with the games and do basic housekeeping (sweeping, picking up trash, cleaning drink spills). I would also stock the crane games and fill the automated game card kiosks with blank game cards at the end of the shift. While working this position I would also be a backup to any of the above listed positions, filling in and assisting as needed.

Worked at the Indy Race and Sky Pirates attractions, accepting payment for the games as well as teaching players how to play. Provided live commentary on the Indy Race game and would provide game advice for people waiting in line for the Sky Pirates game.Worked the Prize Redemption counter, taking guests tickets and helping them receive prizes in return. Would also assist in the weekly inventory of the redemption stock as well as tracking coin counts in the coin pusher games.

Worked all areas of the Games Department which encompassed the laser tag sales desk and the Arena where the laser tag was played, the ticket redemption counter, and the arcade area.At the laser tag sales desk, I coordinated with other departments in the building to ensure scheduling efficiency, making sure to block off laser tag reservation space needed by prescheduled birthday parties while selling the remaining space to walk-in guests. The sales desk also sold game cards that were used to play the arcade games.In the laser tag arena, I would perform the laser tag safety briefing where I would teach players how to use the laser tag equipment as well as informing the players the safety rules I would be enforcing while serving as the referee of their gameAt the redemption counter, I would assist guests with redeeming points (electronically tracked tickets were applied to the game cards instead of the games dispensing physical paper tickets) for prizes. I had to manage large groups of guests who would all want items at the same time. Multitasking was key in this position.While working the arcade floor, I would patrol the area looking for malfunctioning games, help guests who had problems with the games and do basic housekeeping (sweeping, picking up trash, cleaning drink spills). I would also stock the crane games and fill the automated game card kiosks with blank game cards at the end of the shift. While working this position I would also be a backup to any of the above listed positions, filling in and assisting as needed.