Daniel Bowens Ii Email & Phone Number

Fredericksburg, Va, Us

Fredericksburg, Va, Us

Fredericksburg, Virginia, United States

Washington D.C. Metro Area

* Responsible for all contracts and business development. * Analyze operational and project requests, allocating resources accordingly to ensure capacity was maximized, priorities were balanced, and team was utilized most efficiently. * Organizing programs and activities in accordance with the mission and goals of the organization.* Developing a budget and operating plan for potential contracts.* Developing an evaluation method to assess program strengths and identify areas for improvement.* Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.* Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.* Producing accurate and timely reporting of program status.* Gathering and creating corporate documents to maintain the company’s socioeconomic, quality control, and quality assurance certifications.* Evaluating resumes, conducting interviews, and making final decision on hiring employees.

Washington D.C. Metro Area

Project Manager (Contractor)Bureau of Educational and Cultural Affairs (Dept. of State)Public Affairs and Strategic Communications Office (PASC)* Manage a team of Web Developers who are responsible for maintaining 7 Bureau of Educational and Cultural Affairs (ECA) websites using the Drupal and WordPress Content Management Systems* Manage a team of Web Producers who are responsible for updating the content on ECA websites* Manage a team of Social Media managers who are responsible for providing content for the Bureau's and Senior Leadership's social media accounts* Manage a team of Videographers/Photographers who promote ECA programs through videos and photos* Manage a Graphic Designer who creates graphics for the different campaigns run by ECA offices* Monitor team member's hours, approve vacations and creates monthly invoices for services provided by Async-Nu Microsystems* Works with COR to create and execute contract modifications * Daily management of website hosting subcontractor. This includes meeting with them regularly to provide task, review server status, plan software updates and review security risk* Weekly meetings with client to discuss current and future ECA campaigns* Weekly meetings with developers and web producers to review the status of current website projects* Review, interview and hire candidates for open positions on current contract with ECA

Miami/Fort Lauderdale Area

* As a member of the Civil Engineering Logistics Trainer (CELT) team, I organized, prepared and conducted complex Information Systems training and educational programs for Units throughout the United States Coast Guard* Increased equipment lifecycles by assisting customers with creating preventive maintenance schedules for selected pieces of equipment, using corporate proprietary property management software (Maximo)* Used corporate proprietary property management software to track U.S. Coast Guard equipment details, purchase information, cost, maintenance hours and spare parts inventory* Provided customers guidance on creating corrective maintenance and preventive maintenance work orders for Coast Guard property using corporate proprietary property management software* Conducted and participated in field testing of new programs and updates from system vendors, prior to their release* Worked with other CELTs to identify problems within Enterprise System software, educate them on different system functions and provide additional assistance to users in their area of responsibility* Assisted customers with archiving and researching various documents within corporate proprietary document management software (Adept)* Assisted customers with performing quality checks and modifying data on U.S. Coast Guard property management software* Created reports and maintained records of training activities, project status, employee progress and program effectiveness using different Microsoft Office programs* Frequently traveled to multiple CG units throughout the United States and Puerto Rico to provide outstanding training on selected Enterprise System software* Standardized training by creating process guides, job aids, training syllabi and PowerPoint presentations related to different Enterprise System software* Provided Tier I and Tier II support to customers while staffing the technical helpdesk

Richmond, Virginia Area

* Supervised Verizon FTTP Property Damage call center for the state of Virginia* Provided excellent support and resolved elevated issues with dissatisfied customers* Created and presented project status reports at monthly stakeholder meetings* Attended community events to promote Verizon’s new FiOS product* Successfully supervised a team of 15 Verizon technicians as Northern Virginia’s FTTP Damage Prevention Construction Manager* Provided administrative and clerical support to upper management* Implemented policies, procedures, and organizational structure for assigned operating unit while following corporate policy* Applied, managed and enforced processes to ensure sustained execution of policies and operating standards by employees and contractors* Monitored 3 prime contractors and their sub-contractors to ensure they complied to Verizon’s and Government safety standards* Regularly conducted daily safety inspections on team members and contractors* Member of mentoring program for future leaders of Verizon