Daniel Braithwaite Email & Phone Number

Sydney, Nsw, Au

Burwood, Victoria, Au

- Processing searches and reports related to background screening applications.- Working within guidelines to provide minimal turnaround and high-quality results on background verification requests.- Ensuring thorough and accurate review of information from responses, government records, and other documents.- Responding to customer inquiries in a timely and professional manner.- Collaborating with a distributed team across different time zones.

Ultimo, Nsw, Au

- Coordinating with the UTS Marketing Team and other SPROUTS for the successful completion of assigned activities.- Representing UTS at Career Markets, School Visits, and Major On-Campus Events.- Running University Tours and Workshops for High-Schools visiting On-Campus.- Facilitate and engage with the attending High School Students about the UTS FEIT courses, specifically for Software Engineering.- Conducting General Administrative Duties (i.e Mail Outs & Responding to Enquiries).

Warriewood, Nsw, Au

- Analysis and redesign of electrical wiring diagrams for PLC lift controller and related circuitry.- Designing, modelling and creating fabrication drawings for parts using Computer Aided Design (CAD) software (Solidworks).- Formed solutions to simple rail profile, column, and other structure designs at different sites across NSW- Creating, updating and rendering products to present to internal and external stakeholders.

Sydney, Nsw, Au

- Provide exceptional customer support through phone, online chat, social media and emails, with the full autonomy to do what is necessary to resolve issues.- Listen and respond to customers needs and concerns, regarding our product offerings, billing or general enquiries- Undertake Quality Assurance on submitted background checks and ensure compliance with ACIC guidelines and standards, prior to submission to ACIC.- Dealing with sensitive, and confidential matters regarding individuals employment references, background check results or other details.- Responsible for the identification, handling, and escalation of customer issues as required.- Identify opportunities to improve processes or systems, with full autonomy and resources to support their implementation- Following up new business enquiries with a focus on converting them into customers- Working with management, engineering, and operations on product development and improvement and consultation- Helping to test new features, products, and support customers in rollouts- Producing content related to product training, FA4s, help documentation, etc.- Writing blog posts, help content, or social media content to drive engagement or customer education.- Gathering product feedback and articulating to the team.

Sydney, New South Wales, Au

Aerodynamics team member:- Research and development on aerodynamic systems- Research on active aerodynamics- Proficient knowledge on Solidworks and management programs such as GrabCad- Knowledge on manufacturing processes

Bachelor Of Engineering - Be, Software Engineering

Education record