Daniel Brawley Email & Phone Number

Fort Wayne, Indiana Area

● Troubleshot, repaired, and maintained hardware devices pertaining to facility infrastructure including 70+ desktop computers, laptops, 30 printers, 60 IP phones, 3 credit card readers, networking equipment, ports, and cables● Setup, configured, and secured new networked equipment and made firewall configurations to allow it● Responsible for administration and deployment of 80+ employee email and web accounts, as well as pbx administration of VoIP system● Provided solutions to software and usability related issues including deployment of remote desktop, Reynolds & Reynolds as well as Dealertrack DMS systems, Windows OS, and corresponded with providers for support● Communicated with and trained members of all departments on the use of deployed technology and software● Balanced responsibilities and delivered quality service in a timely manner while working as a one person department

Muncie, Indiana

• Responsible for diagnosing and repairing damaged laptops• Responsible for diagnosing and repairing damaged iPads• Transporting machines between schools and the repair shop

Muncie, Indiana

● Responsible for maintaining and imaging staff and computer lab machines.● Responding to and fixing technical issues in housing office and university housing facilities● Ensuring network connectivity and technical functionality in residence halls and housing office