At Braxton Embellished Events LLC, our team's innovative approach to event planning and decoration has captivated clients such as Meta and Instagram. Specializing in personalized vinyl and photo print backdrops, alongside intricate balloon art, we have transformed venues into unforgettable experiences. Our dedication to excellence has led to successful collaborations with prestigious locations, including Knott's Berry Farm and The Grand in Long Beach.Previously, as a Product Specialist at Epson America, I honed my skills in analyzing customer feedback, leading to significant improvements in product quality and stakeholder satisfaction. Through meticulous investigations and data analysis, we achieved a 20% increase in fault determination accuracy and a 15% rise in customer contentment. Our team's commitment to service excellence and client engagement has been a driving force in enhancing brand reputation and fostering repeat business.Experienced maintenance, repair, and support technician with expertise in mechanical maintenance, industrial machinery repair, electronic engineering, robotics, and printer technology. Recognized as a subject matter expert for delivering exceptional customer service and driving continuous improvement. Skilled in welding equipment repair, PLC programming, and equipment calibration, with a strong focus on equipment failure analysis and resolution. Adept at leading and motivating teams to elevate performance and efficiency. Committed to leveraging a unique skill set and expertise to drive success within any team or organization.Welding Equipment Repairer-Apprenticeship GraduateElectronic Engineering Associate's DegreeElectrical, Mechanical, Hydraulic, & Pneumatic experienceRobotics/Printer ExpertAdvanced Welding Techniques (MIG, TIG, ARC)Layout plans, blueprints, drawingsEquipment Maintenance and TroubleshootingPLC Programming and TroubleshootingEquipment Calibration and OptimizationEquipment Failure Analysis and ResolutionOSHA Compliance & EHS Inspections