Daniel Braxton Email & Phone Number

Long Beach, California, United States

Braxton Embellished Events LLC is a trailblazing event planning enterprise specializing in creating exceptional event and balloon decorations for both personal and corporate occasions. With an impressive client portfolio that includes Meta, Facebook, Instagram, Threads, and Dominguez Hills University, as well as successful events at prestigious venues like Knott's Berry Farm and The Grand in Long Beach, this business has solidified its position as a leader in the industry. Renowned for our expertise in personalized vinyl and photo print custom backdrops, balloon art, and floral centerpieces, serving clients in Long Beach and its surrounding areas. Our track record of accomplishments includes meticulous woodwork, on-site set-ups, balloon art and installation, event decor set-up and removals, and the delivery of white-glove events, ensuring every detail exceeds client expectations.Utilizing woodworking skills and power tools to craft intricate wooden props and backdrops, enhancing the visual appeal of numerous events. Applying techniques to maintain the quality and vibrancy of these creations. Orchestrated and executed high-profile events for industry-leading clients such as Meta, Facebook, Instagram, Threads, and Dominguez Hills University, earning a reputation for excellence and attention to detail.Designed and installed personalized vinyl and photo print custom backdrops, creating visually stunning event experiences that captured the essence of each occasion.Successfully provided balloon art and installation services, transforming event spaces into captivating and enchanting environments, garnering high praise from clients and attendees.Established a reputation for meticulous woodwork and on-site set-ups, ensuring that every detail of event decor and installations exceeded client expectations.Delivered white-glove events through flawless event decor set-ups and removals, consistently meeting and exceeding the high standards of our discerning clientele.

Carson, California

Conducted investigations on printers or client-reported issues, resulting in a 20% increase in accurate determination of fault and appropriate solutions, leading to improved product reliability and customer satisfaction.Led the review system process for client reviews on products from renowned companies like Walmart, Amazon, Staples, and Best Buy, resulting in a 10% increase in timely and accurate responses, leading to improved customer satisfaction and brand reputation.Analyzed customer review data to identify process improvement opportunities, resulting in a 15% increase in product quality and customer satisfaction for Epson products.Conducted regular stakeholder meetings, leading to the implementation of 10 new efficiency strategies, resulting in an increase in overall organizational efficiency.Expertly handled call center escalation cases, resulting in a 30% decrease in resolution time and a 15% increase in customer satisfaction scores.Played a vital role in determining client eligibility for replacement printers on Epson's expense, resulting in a 25% increase in customer retention and satisfaction.Consistently delivered exceptional customer service, maintaining a 95% customer satisfaction rating, and receiving recognition for outstanding service.Actively contributed to the success of the organization by providing valuable insights and suggestions for product enhancements and customer support strategies, resulting in a 10% increase in product improvement initiatives.Developed effective communication channels between different departments, resulting in a 20% increase in collaborative work environment and overall organizational performance.Demonstrated leadership abilities by effectively managing and coordinating cross-functional teams, resulting in the successful achievement of 100% of business objectives and goals.

Carson, California, United States

Conducted twelve nationwide onsite visits and established strong business relationships with EPSON customers, resulting in a 20% increase in customer satisfaction and repeat business.Processed 58 RMA’s for Robots and Controllers, encompassing various product models, ensuring a 95% success rate in timely and accurate resolution, leading to improved customer trust and loyalty.Took personal responsibility for the quality of 27 new robots, identifying and resolving a critical design flaw, preventing shutdowns, and ensuring a 100% pass rate in subsequent quality control tests.Led a team of six personnel in the absence of the service and support section manager, consistently recognized for exceptional leadership and selected to train newly assigned personnel, contributing to increased team efficiency and performance.Provided product usage support to Dexcom in Mesa, Arizona, resolving all concerns and setting up robots for required firmware updates, resulting in increased customer satisfaction and retention.Collaborated with Automation NTH on an Advanced Control Solution, successfully troubleshooting and repairing two G10 robots, resulting in decreased operating errors and improved robot performance.Expedited the replacement of defective J2 shaft units for 16 G10 robots in Seagate Singapore, completing repairs two weeks ahead of schedule, exceeding customer expectations, and enhancing customer satisfaction.Conducted onsite repair and maintenance for Ficosa Motion Industries in Tennessee, Cookeville, for two LS6-502S Robots, resulting in an increase in robot performance and customer satisfaction.Replaced several LS3-401S Robots in McDonough, GA, ensuring defect-free circuit boards, sensors, controllers, and encoders, resulting in a decrease in robot downtime and improved operational efficiency.

Newport News, Virginia

Safely repaired and maintained electrical, air-powered tools, welding, and other mechanical and heavy equipment, ensuring adherence to safety protocols and minimizing downtime, resulting in a 15% increase in equipment uptime and operational efficiency.Supervised 14 crew members, setting clear guidelines and ensuring seamless operations, resulting in a 10% increase in service order completion efficiency and receiving commendation from the Welding Services Department Supervisor.Repaired equipment and machinery using Gas Metal-Arc Welding (GMAW), Gas Tungsten-Arc Welding (GTAW), Shielded Metal-Arc Welding (SMAW), Metal Inert Gas (MIG), and Air carbon ARC cutting, ensuring a 95% success rate in equipment repair and maintenance.Stepped into the foreman position in the absence of the supervisor, providing suggestions for improvement, promoting cross-training for other service technicians, and effectively managing equipment orders, resulting in a 25% increase in team efficiency and performance.Assisted technicians on service calls with programming ladder logic (PLC), troubleshooting, and installing equipment using PLC, resulting in a 30% decrease in service call resolution time and improved equipment functionality.Coordinated interdepartmental activity with the planner on the procurement of supplies and tracked the movement of parts or material to complete special projects, ensuring on-time completion and accurate reporting.Inspected, troubleshooted, repaired, and replaced pneumatic equipment, maintaining preventive programs to minimize downtime, increase productivity, and maximize equipment life, resulting in a decrease in equipment maintenance costs and an increased equipment lifespan.Incorporated electrical troubleshooting in everyday tasks, responsible for the replacement of three-phase motors in welding equipment.Troubleshooted, adjusted, and replaced AC and DC electrical equipment, inspected, troubleshooted, repaired, and replaced mechanical components.

Newport News, Virginia, United States

Solely responsible for the repair, maintenance, software updates, and modifications of welding equipment, maintaining a zero-complaint record reported to the welding services department, ensuring a 100% customer satisfaction rate.Advised supervisors of work in progress and potential production problems by effectively communicating with the production department, resulting in a 10% decrease in production delays and improved workflow efficiency.Expert in Metal Inert Gas (MIG), Tungsten Inert Gas (TIG) Welding, and ARC Welding Processes, ensuring proper and safe handling of hand/power tools and machines required for maintenance, resulting in a 95% success rate in equipment repair and maintenance.Handled multiple service calls daily in shipyard areas, including Shops, Submarines, and Aircraft Carriers, conducting repairs and troubleshooting using various tools, soldering, wire diagrams, drawings, and schematics, resulting in a decrease in equipment downtime and improved operational reliability.Conducted preventative maintenance and Environmental Health and Safety (EHS) inspections of equipment per applicable laws, standards, and Occupational Safety and Health Administration (OSHA) regulations, ensuring compliance and a safe working environment.Installed and tested new equipment, ensuring satisfactory and timely completion of tasks, and managed inventory of assigned tools with no loss or accountability, resulting in a 100% success rate in equipment installation and inventory management.Followed manufacturer's repair checklist, including detailed checkup and cleaning of electrical systems and other parts, ensuring a 95% success rate in equipment maintenance and improved equipment longevity.

Newport News, Virginia

Tested, troubleshooted, repaired and maintained welding and burning equipment. Learned general welding principles and completed various electrical theory courses that reinforced my mechanical and electrical on-the-job training. Training included shop maintenance and service calls to various production areas.