Daniel Briscoe Email & Phone Number

If you're going to live your life, you should live it to the best of your ability. I wake up every day and remind myself to smell the biscuits (ask me about this sign! it's amazing) and that we're more than the roles we have. That being said - do you need someone to help elevate your SaaS customer success team beyond the day-to-day 'talk at customers, make phone calls, write it all down'? I have years of experience building sustainable, successful plans and models for customer journey's - from day 1 with the product through renewal year after year. Rather it's single or multi-product, I'm a focused problem solver who helps product build better things, and my sales colleagues sell better (and easier!) deals.I also have diverse project management experience utilizing complex data sets, product printing/shipping, and balancing both the needs (or wants) of my customers with the needs (and wants) of my company to find the best outcome for all parties involved. Sometimes, taking the time to talk - and identify - what these needs and wants are can make the difference between a successful customer renewing another year, and losing the business.So do you need a CS professional who understands what 'Series A Funding' means, what those stakeholders are looking for, and can deliver with accurate forecasting, strategic engagement, all the while lifting up the whole team along the way?Then let's talk. And remember - don't forget to stop and smell the biscuits along the way!

Listed skills include Public Speaking, Marketing, Social Networking, Social Media, and 35 others.