Experienced in the Travel, and Property & Sales Sector. I have over 10 years of progressive customer service experience in the Retail, Sales & Financial and Tourism and Property industry and have a strong drive, determination and passion for service and the impact excellent service can have. I enjoy problem solving, building and gaining trust and relationships and working towards KPIs I am target driven and can work well under pressure. Currently Lettings Manager at Beecroft Estates, managing a team of Property Managers working towards targets, and forming relationships with with tenants and landlords to influence decisions and generate new leads. compliance and legal certification checks conducting full in depth referencing, chasing rental arrears & settling accounts conducting appraisals and carrying out maintenance management on a daily basis.