Daniel Brockermeyer Email & Phone Number

Richmond, TX

Katy, TX

SaaS Daptiv Administrator o Administered application access for eight project teams(450+employees) o Gathered requirements and created detailed project status reporting for executive stakeholders o Performed application testing for upgrades and enhancements o Worked with project team to create project templates based on project timeframes o Conducted.

Katy, TX

I provided IT support to over 200 stores, 3 DCs and Corporate Offices. I supported multiple applications (AS400, Microsoft Office and Oracle RMS) and hardware (Registers, Printers, PCs and Phones) running through Academy's footprint.

Katy, TX

I was responsible for providing quality and efficient customer service to customers. While, also managing a team of Academy employees working directly with our customers.

Houston

As the Service Manager at Connect One I managed the technician and customer service team. I was also responsible for reviewing technician services performed and approved or declined the service order for payroll.