Daniel Brouillard Email & Phone Number

Boston, MA, US

Warwick, Rhode Island, United States

Auburn, Massachusetts, United States

Arlington, Massachusetts

Springfield, Massachusetts Area

Prepare an annual budget for Parts and Service departmentsCollaborate with Warranty Administrator to establish new processes to ensure accurate and complete warranty documentationManage appointment flow through formation of a Service BDC department Monitor CSI to help build better customer satisfactionSet monthly goals for advisors and parts personnel and.

Auburn, MA

Created Shop Foreman position to perform quality control checks ensuring warranty guidelines were metCollaborated with Warranty Administrator to establish new processes to ensure accurate and complete warranty documentationCollected outstanding extended warranty receivables due to the service department bringing everything to currentBuilt up team of.

Wilbraham, MA

Control costs, build a loyal clientele, and maintain good employee relations. Responsible for setting and obtaining sales and profit objectives, as well as maintaining service records. Ensure service is performed at highest level and operate the department profitably. Interact on a professional level with customers and employees in a manner that builds.

Westoborough, MA

Initiated automotive services and repairs by ascertaining performance problems and services requested; verified warranty and service contract coverage; developed estimates; wrote repair orders; maintained customer rapport and records.