Daniel Buglisi Email & Phone Number

Markham, Ontario, Canada

Markham, Ontario, Canada

• Responsible for auditing and reconciling millions in monthly invoices received by various lending partners, ensuring to be paid in a timely manner.
• Assisted with the development and implementation of sales incentive programs by preparing reports, creating procedural documents, and analyzing current vs. old programs, aimed at exceeding previous sales targets and/or.
• Effectively acting as liaison between District Sales Managers (DSM’s) in regards to dealer incentive related inquiries, as well as working with DSM’s to resolve concerns.
• Entrusted to create and publish incentive related communications for several parties, including zone staff, dealer networks, and financial institutions, in both French and English.
• Prepared weekly reports of Hyundai’s credit traffic performance throughout Canada, for National Management and Executive Staff used, intended at developing corporate objectives.

Markham, ON

• Prepare sales, competitive and market analysis reports for National Executive meetings as a means of interpreting results for future company strategies.
• Act as a liaison facilitating National, Commercial and Government Fleet deals with dealerships across Ontario.
• Successfully reaching dealership mandates with efficient response time on sales, incentives, promotion inquiries, and other dealership complaints.
• Responsible for overseeing the company lease/demo program, as well as the selling, shipping and invoicing over 600 vehicles yearly.
• Entrusted to act as support staff for District Sales Managers (DSM), while providing administrative assistance for 75 dealerships.
• Responsible for coordinating various deliveries amongst dealerships and logistical schedules.

Markham, ON

• Hyundai Auto Canada Corp. October 2014-November 2014Bilingual Customer Relations Coordinator
• Responsible for both receiving and responding to Hyundai clientele on a National scale via telephone, letters and email.
• Entrusted to analyze concerns and inquiries in correspondence with company policies and procedures while acting as a liaison between internal departments, dealerships and zones.
• Assist in goodwill cases decision making as a means of conflict resolution.

Markham, ON

• Honda Canada Inc. November 2013-September 2014 Bilingual Customer Relations Specialist
• Responsible for answering and documenting incoming calls from French and English Canada with a focus on resolving customer issues in a timely manner.
• Act as liaison between Honda and Acura Dealerships, warranty, and field engineers in assisting with the resolution to customer disputes and escalations.
• Entrusted to handle incoming e-mails for both Honda and Acura clientele.Market Data Analyst
• Responsible for preparing, verifying and publishing all monthly industry reporting in support of ongoing market analysis activities within the Sales Operations department.
• Successfully gathered, organized and analyzed market data reports and projects required for daily retail and wholesale analysis.

Scarborough

• Event Coordinator and On-Site Supervisor April 2013-October 2013
• Entrusted in overseeing and setting up several different large scale events held at once on University of Toronto Scarborough multi-sport facility.
• Responsible for effectively and efficiently staging varsity athletic matches while supervising University of Toronto Scarborough multi-sport facility the day of event.
• Successfully staged and organized Ontario Tennis Association National Qualifier tennis tournaments.
• Currently assisting on the Paran-Pan Tennis Committee and other committees at the University of Toronto Scarborough responsible for delivering events and tournaments.

Scarborough

• Developed promotional and communication initiatives to market the Varsity Tennis and Baseball teams, Terry’s Cause on Campus, and 2015 Toronto Pan-American Games.
• Assembled and prepared proposals for presentation to various committees and Boards.
• Effectively researched and procured relevant information towards the creation of a Sport Management Program at the University of Toronto.
• Successfully staged Terry’s Cause on Campus (Terry Fox Run) alongside the Director of Athletics and other key personnel raising $14,798.94.
• Supervised several different events staged in the multi-purpose facility and prepared post-event reports for key department heads.
• Instrumental in researching lawsuit cases pertaining to negligence in sport and its cause to injury.

Scarborough

• Responsible for overseeing financial operations and incoming invoices of $5,000/ week.
• Entrusted to successfully procure outgoing invoices to multiple clients.
• Built a rapport with the financial services and human resources departments.
• Successfully gathered crucial financial data while working on the Department of Athletics annual budget process.
• Entrusted in completing several different tasks at once while reconciling month end statement of accounts alongside the Assistant Athletic Director.

Toronto, Canada Area

• Working with the Head Tennis Pro, helped to refurbish the tennis program by marketing to various age groups, levels, and accessibility to all.
• Assisted the tennis summer camp monitoring children and their progress in developing their tennis skills.
• Developed a grant program in partnership with the Kingston/Galloway/Orton-Park Storefront, East Scarborough and Girls Club, and UTSC for underprivileged children.
• Assisted in delivering the wheelchair tennis program at the University of Toronto Tennis Club.

Toronto, Canada Area

• Successfully created a Marketing Plan and Strategic Guidebook for the department to promote the multi-sport facility and boost economic growth.
• Researched operational departments of several Sport Hall of Fame programs across North America, to be used in the creation of the city of Aurora’s Sport Hall of Fame.
• Assisted the development of course teachings by finding relevant articles and information on sport operations and the sport industry.
• Tabulated key user data on the Athletics facility, which allowed the Department to gain a better understanding of facility usage.
• Kept up-to-date inventory records for the Department’s sports equipment and apparel.
• Assisted fellow team members in constructing presentation display boards and equipment setup for gym activities.

Toronto, Canada Area

• Managerial Responsibilities:
• Increased tennis camp enrollment by 5% over highest on record and also surpassed previous sales targets by doubling the amount of registered campers.
• Successfully developed tennis players from an intermediate to an advance competitive level.
• Responsible for organizing and documenting all work files and registrations in consultation with the Head Pro.
• Responsible for managing financial operations and handling upwards of $3000/week.
• While Head Pro was absent, managed five employees, ensured training programs were being followed and collaboratively worked with each staff member. Head Assistant Responsibilities:

Bachelor Of Sport Management, Honours (Bsm), Sport Management

Education record