We're on a mission to help simplify e-commerce re-platforming

- Proactively reached out to and acquired 1,200+ new paid users, 95% of whom remain paying customers to date.- Presented monthly reports and provided insights on customer behavior, pain points, and UI/UX improvements for the GemPages app.- Contributed to business development and strategizing during Core Team meetings.

First contact point and first-contact-solution provider for Office 364 (now known as Microsoft 365 Productivity suit) on behalf of Microsoft.

As a copywriter/editor for ICTNews, which later became part of Vietnamnet newspaper, my primary domain was in Technology and Innovation. Here are some of my articles.