Daniel Burneci Email & Phone Number

Timiș County, Romania

Timişoara, Timiş, România

Addressing and resolving incidents related to OPSWAT products, including AWS and Azure integrations, network issues, load balancer configurations, and API call support.Authoring knowledge base articles for internal teams and customers to enhance shared understanding and self-service capabilities.Assisting customers in developing custom software integrations tailored to their specific needs.Providing expert guidance on cloud migration strategies, particularly transitioning from on-premises to cloud-based environments.Developing Python applications and SQL scripts to automate workflows and improve team efficiency.Conducting team training sessions to ensure a high level of technical proficiency.Delivering focused support for applications deployed on Docker, Podman, and Kubernetes.Reproducing customer-reported issues to facilitate clear and effective communication with development teams.Serving as the primary liaison between customers and the R&D department.Engaging in professional services to enhance customer satisfaction and project success

Timiş, Romania

Timişoara, Timiş, România

- Solving incidents regarding OPSWAT products (AWS integrations, Azure SSO, network incidents, setting up load balancers, helping with API Calls ) - Writing knowledge base articles for the team in order to reduce time on resolving cases- Developing applications/scripts in Pythion in combination with SQL to automate the teams workflow- Making sure the customers benefit the most out of OPSWAT's products- Reproducing issues in order to have a better communication with the development teams- Direct interface between the customers and R&D

Timisoara

- Traveling to Customers that have SMT production lines- Installation of Fuji placement Machines- Installation, setup and maintaining of all Fuji related machines- Configuring and troubleshooting Fuji specific software- Instalation and configuration of MSSQL and Oracle Servers- SQL scripting- Offering IT support (HW/SW) where needed- Implementing large scale projects at world wide customers- Having direct contact with customers and coming up with IT solution that best fits them- All ways being proactive in my field

Timisoara

- Offering support on Windows Server 2003/2008/2012 - Delivering 2nd and 3rd level top of the line support to world wide costumers.- Taking part in team projects.- Working with Virtual environments such as Citrix and VMWare.- Configuring DNS, DHPC servers- Network troubleshooting- Working with Ticketing tools such as OSD and variations of SDM- Configuring Lunux distributions at an entry level- Root cause analysis of a problem- Working directly with users and at the same time we use monitoring software to view the health state of servers and assure they are always running at maximum efficiency.

Graphics Designer

As a Game Designer my job is to create game mecanics / logistics and make sure that the player receives an excelent experience. Plus quality control...

Master'S Degree, Design Grafic - Comunicare Vizuala

Grafică/Design