Redesigning a web based ERP/CRM software for educational institutions.

Designing the business app for a new generation social media platform.

Leading assigned projects from A-Z through all departments. Responsible for meeting KPIs, while working in accordance with company goals and plans.

Creating engaging content dedicated to the online casino industry.

- Be seen as main point of contact for current clients (digital publishers), and ensure customersatisfaction; - Responsible for identifying and utilizing revenue growth opportunities with current clients;- Ensure clear and effective communication with operational, legal and finance teams; - Allocate resources within the company to ensure all client pain points are addressed and resolved; - Prepare monthly and quarterly performance reports to customers; - Provide an outstanding service while managing effectively customer expectations;- Lead a customer success team of dedicated professionals. - Mentor new team additions and update process guidelines when necessary;- Maintain focus on customer growth, customer retention and revenue retention.

- Ensure business growth through securing both direct and programmatic demand for digital adinventory and other company products and offerings; - Build relationships with direct demand and intermediaries;- Negotiate and sign new demand partnerships;- Identify and approach prospective advertisers;- Negotiate, deliver and report campaigns and for direct advertisers;- Handle PMP deals on multiple platforms;- Test and evaluate new demand.- Maintain and grow existing partnerships with advertisers and demand partners;- Continually seek new opportunities for business development in unexplored areas;- Work alongside the content team to create new, advertiser-friendly material or execute existing campaigns;

- Maximizing all revenue opportunities; - Identifying new contacts and developing sales leads; - Ensuring enquiries are converted into confirmed business and opportunities to up-selling and cross-selling are taken; - Producing quotations, budget estimations and written confirmations to all clients; - Understanding the marketplace and applying expertise to ensure the company retains competitive advantage;- Be seen as a main point of contact for clients, dealing efficiently with enquiries in accordance with service standards, deadlines and contract clauses; - Managing assigned corporate accounts; - Verifying customer satisfaction and resolving any pending issues to ensure future business;- Delivering outstanding customer service according to brand standards;- ensuring a clear flawless communication is maintained with the operational team and the rest of the company; - Processing advance payments and invoicing;