Daniel Cabalde Email & Phone Number

Dedicated Learning and Development Specialist at Experts Direct, adept at designing and enhancing training programs across various departments. Skilled in crafting instructional materials and fostering blended learning approaches. Passionate about continuous improvement, I collaborate with teams to assess effectiveness and implement innovative strategies. Committed to staying updated on industry best practices and providing ongoing support to facilitate skill development.

Taguig, National Capital Region, Philippines

Contributed to Wells Fargo's success as a dedicated Facilitator. Specialized in the effective delivery of workshops and training sessions, fostering team development and aligning with the company's strategic goals. Skillfully facilitated interactive sessions, encouraging participation and knowledge transfer. Collaborated with cross-functional teams to understand learning needs and adapt facilitation styles accordingly. Completed tenure with Wells Fargo in October 2023, leaving a lasting impact on team collaboration and growth.

In this role, I spearheaded the design and expansion of comprehensive training and development programs, meticulously aligning them with product-specific training methodologies and corporate initiatives. Cultivated a positive and professional learning environment within the organization.Key Achievements:- Developed curricula, instructions, documents, and written tests for diverse training courses, ensuring content relevance and effectiveness.- Led the creation and management of Learning Management System (LMS) training programs for The Black Tux Customer Care operations, enhancing the overall training experience.- Achieved notable results by decreasing training time through the design and implementation of innovative training programs.- Pioneered the development of new training initiatives, including online modules, interactive software, language labs, and online programs, providing continuous education to staff.During my tenure, I played a pivotal role in transforming training processes, optimizing efficiency, and contributing to the professional growth of the team.

Philippines

As a former Cabin Crew Manager – Instructor at Cebu Pacific Air, I specialized in conducting comprehensive training sessions for current and prospective cabin crew members. My expertise spanned various training programs, including Initial (ab-initio) Cabin Crew classes, Recurrent, Refresher, Requalification, and Lead Cabin Crew for both domestic and international flights. From technical to behavioral subjects, I delivered engaging and impactful sessions. Licensed by CAAP as both an Instructor and Rater, I was committed to ensuring top-notch training standards in the aviation industry.

Philippines

In my previous role as Cabin Crew Supervisor, I took charge of formulating and implementing the company's policies, standards, and programs regarding customer and passenger service. Additionally, I conducted employee indoctrinations, trainings, and awareness sessions on customer and passenger services, including complaint handling and personality enhancement courses. I was dedicated to ensuring the highest standards of service excellence while fostering a positive work environment for the team.

Philippines

As the former Inflight Lead for International flights (Short and Long Haul Operations), I was entrusted with ensuring the safety and comfort of guests throughout their journey. My responsibilities included overseeing cabin operations from point to point and executing a no-nonsense safety policy, backed by extensive industry experience acquired through rigorous training. I was dedicated to upholding the highest standards of safety and service excellence in every aspect of my role.

Philippines

In charge of safety and comfort of guests in-flight for Cebu Pacific's Domestic Operations. Manage co-crew operations on select routes. Deliver excellent customer service in line with company’s goals.