Daniel Cable Email & Phone Number

Trowbridge

Trowbridge

Trowbridge

Manage and maintain intranets on SharePoint and within custom built application.Build and create "Interactive Handsets" for both web site and Intranets. Using TMTX application provided by TMTI.Deliver new content to ensure all systems are up to date with latest processes by working with the projects dept and other business areas.Ensure that content is tested and meets quality standards by company stakeholders.Manage usage of Knowledge systems for the business areas, putting forward suggestions for improvement and implementing them. Side by side monitoring ensuring correct usage of systems and offering coaching where applicable.Provide a level of support for E-gain related systems such as Knowledge Base and Email systems.Action any feedback on each system, to ensure customer satisfaction.

Trowbridge

Build areas of the customer web site to support new pricing platformDevelop HTML and CSS coding for the customer website ensuring that style and branding requirements are met.Uploading new data into the Team Site CMS application

Support the online development team by rebuilding all CMS contact packages for a re-tariff.Update website through Team Site CMS systems.Feature promotional updates on site and publish all content out to side.Rebuild hard coded HTML pages into DCR's managed and maintained with the CMS.

Providing support to customers, varying from technical and account issues.To ensure customer account maintenance like topping up and setting direct debits.To provide training to other members of the team.To stay within all agreed service levels.

Gcse'S

pass level Educated to A - level standard

Classical And Acoustic Guitar Playing