Daniel Callahan Email & Phone Number

Marco Island, Fl

Our mission is to help our clients ensure the success of their clients and customers. We do this by building customer centric processes and methodology based on established industry best practices, academic research, and experience of hundreds of successful client projects.A key area of focus is to help our clients understand the concept and importance of Trust, how to build it, protect and preserve it, and how to leverage it to drive successful client outcomes. As an extension of Trust, we help our clients improve the effectiveness of their communications by introducing different communications constructs for informing, influencing, storytelling, transforming, and objection handling. We also provide executive coaching for established leaders and the rising stars who will form our clients' next wave of leadership.All of our business is generated via word of mouth referrals.

As Chief Delivery Officer, I was responsible for overseeing the transformation of the Delivery organization as we more than doubled in size over the course of two years. Growth was achieved by taking on and successfully executing projects at the enterprise scale, bringing an industry focus, and standing up an Advisory practice. To achieve that growth, we recruited and developed and empowered a strong leadership focused on earning the trust of our clients, our partners and our employees.

Greater Chicago Area

Led the delivery of projects for Model Metrics' largest accounts. Model Metrics was acquired by Salesforce in December of 2011.

Chicago, Il

Led the team responsible for providing the Advisory Services for Salesforce's largest customers. We worked with our clients to develop and communicate a vision for the transformation, a roadmap for how to get there, standing up governance models and centers of excellence, program planning and execution, adoption planning, and organizational change management.

Greater Chicago Area

Led a team of product specialists and process experts to develop solutions, approaches, and programs to assist Salesforce customers with aggressive and complex transformations.

Greater Chicago Area

In my role in the PMO, I was primarily responsible for developing and implementing Salesforce's delivery methodology which combined best practices from the Project Management Institute (PMI), Agile product development methods, and Salesforce's customer success methodologies.I was also responsible for intervening with "red" projects, developing "get well plans", and working with our clients and partners to execute those plans to successful outcomes.

Greater Chicago Area

Was responsible for Delivery execution and client outcomes for Salesforce's largest services accounts, as well as for the portfolio of projects in the Central and Northeast regions. In that role, I oversaw the Delivery of Salesforce implementations for more than a dozen Fortune 100 companies and several global organizations.

President of company responsible for business strategy development and execution -- marketing and promotions, business operations, customer relationship management, vendor/supplier management, finance, and human resources.

Responsibilities included -- manage relationship between business units/functions and IT -- manage key projects -- work with business leaders to develop IT strategies to support business strategiesRepresentative Projects -- Strategic Pricing System implementation -- CRM implementation -- Customer Service Realignment (process and IT) -- Customer Data Warehouse development -- Customer Service System development -- Sales Data Warehouse development and implementation

-- Develop and processes for IT Governance, Portfolio Management, and Project Management. -- Establish metrics to manage the efficiency and effectiveness of the IT function. -- Manage project portfolios.

-- Managed application development teams spanning several technologies including VB/.NET, RPG, OLAP, and SOA.-- Manage key projects

-- Develop client-server based applications for R&D, Commercial Control, and Technical Services functions -- Evaluate and implement new technologies -- Perform business/systems analysis

Ms, Management Information Systems

Bs, Chemistry

Ms, Chemistry