Daniel Camacho Arroyo Email and Phone Number

Gestor de servicios de limpieza en los centros asignados así como en limpieza hospitalaria y sanitaria - Gestión de los clientes asignados - Coordinación de los trabajadores en los centros asignados - Planificación de vacaciones - Control de presencia- Supervisión de los servicios contratados - Gestión de las incidencias dadas en el servicio- Realización de pedidos de materiales-Trato con el cliente - Interlocutor entre clientes y empresa- Seguimiento de calidad de servicios- Contratación de personal

- Resolve Guests problem/complaints.- Handle the Arrivals and Departure operation along with the Boarding Gate procedures.- Check – In Passengers and issue boarding passes and bag tags- Departure Control System (DCS).- World Tracer for Baggage Services.- British Airways Turn Around Manager Trainer for Swissport ground operations staff- Flight dispatching- Internal trainer- Internal Auditor- Services coordinator-Costumer services

Assist, manage and oversee station staff and crew members operations ensuring the highest quality service experience for passengers and alliance partners.Manage and monitor day to day performance of the station in order to ensure customer service, accurate and timely execution of all process and procedures. While maintaining the highest level of quality in station facilities, equipment and activities in compliance with applicable International, National and Airport regulations, policies and procedures and finally acquainted with local and foreign business leaders.Key Responsibilities:- Responsible for transaction Processing and compliance to establish policies and procedures.- Supervision of staff.- Overseeing Office and Ramp operations.- Monthly reconciliation of billing with ground handling companies.- Monitoring safe and punctual flight arrivals and departures.- Leading staff in offering superb customer service.- Administrative and accounting duties. - Manage Time Sheet for Internal Staff / Monthly Roster.- Supervise the check-in agents/ground handlers.- Overview the Arrivals and Departure operation.- Plan and direct all activities for direct clients/accounts.- Conduct meetings with my direct manager for the purpose of discussing new policies, reviewing existing methods and developing more efficient procedures.- Resolve difficult customer complaints and related - Report directly to the Regional Airport Manager - Conduct staff management meetings and GHA management meetings - Approval of financial documentation, purchase orders, invoice reconciliation

- Responsible for all flight and ground operation, such as aircraft handling, passengers services.- Manage heavily oversold flights, upgrades, downgrades and denied boarding compensation.- Manage delays and disruptions, problem solving, defuse situations and implement solutions- Conduct meetings with my manager for the purpose of discussing new policies, reviewing existing methods and developing more efficient procedures.- Resolve difficult customer complaints and related- Supervise the check-in agents/ground handlers.- Resolve Guests problem/complaints, including baggage services.

- Resolve Guests problem/complaints.- Handle the Arrivals and Departure operation along with the Boarding Gate procedures.- Check – In Passengers and issue boarding passes and bag tags- Departure Control System (DCS).- World Tracer for Baggage Services.- Flight dispatching

Planned and developed the execution of activities aimed to promote Murcia Region in the UK market.In charge of supporting the marketing of Murcia tourist products abroad in cooperation with the regional and local authorities and the private sector.

The administrative unit of the Central Government is in charge of promoting Spain abroad. The Spanish Ministry of Industry carries out activities abroad through a network of 33 Tourist Offices of Spain.Press department in the Spanish Tourist Office based in London- Press trips organization- Press assistance

sales assistant for quality tourist systems

- Flight dispatcher in ALC airport- Handle the Arrivals and Departure operation along with the Boarding Gate procedures

Pedagogical support in a german orphanage

- Supervise the check-in agents/ground handlers- Resolve Guests problem/complaints.- Handle the Arrivals and Departure operation along with the Boarding Gate procedures.- Check – In Passengers and issue boarding passes and bag tags- Departure Control System (DCS).- World Tracer for Baggage Services.- Flight dispatching

Scort guide in north Spain for tourist groups