Daniel Carpenter Email & Phone Number

San Francisco, California, US

GTM Strategy & Operations across GTM teams including Strategy, Planning, Operations, Enablement, Process & Systems.

New York, US

Revenue Operations advisor - Yotpo's eCommerce marketing platform offers the most advanced solutions for customer reviews, visual marketing, loyalty, and referrals. Yotpo helps brands accelerate growth by enabling advocacy and maximizing customer lifetime value through increasing trust and sales, cultivating loyal customer advocates, and enabling better.

New York, NY, US

Boston, Massachusetts, US

Leading Revenue (GTM) Operations across the Customer lifecycle of Marketing, Sales, Service, Customer Success & Cloud, with focus on accelerating revenue, improving productivity and transformation of our revenue engine to provide our customers, partners and employees a world class SaaS experience. Reporting to the COO, Revenue Operations was formed through.

Palo Alto, California, US

Executive operations leader across GTM teams for VMware Carbon Black, a global leader in next generation cyber security leveraging the cloud, big data and AI to prevent, detect and respond to the very latest cyber security threats. Reporting to the COO, I led the strategy, operations and execution capability that enabled Carbon Black to achieve record.

Burlington, MA, US

Nuance Communications is a $2.5B revenue global leader in speech technology with 16 lines of business across Enterprise, Mobile, Healthcare and Imaging markets. Reporting to the CEO, I held a dual role of Chief of Staff to the CEO as well as VP of Sales & Marketing Operations globally. Beyond the traditional Sales & Marketing Operations leadership.

San Francisco, California, US

Sitecore is a SaaS hyper growth market leader in web content and customer experience management software that enables Marketing to own the experience they deliver to their customers and prospects. As Global Operations leader reporting to the CEO and then COO, my role was to lead the restructure of the commercial teams to drive substantial cost reduction.

Burlington, MA, US

Reporting to the EVP of Global Sales, I led Sales Operations across 800 sales staff and $150M expense budget. In this role I led the transformation of the Sales infrastructure, integrated numerous acquisitions, enabled and drove 20%+ bookings growth and drove Sales productivity improvement. As part of the Sales executive leadership, I was responsible for.

Burlington, MA, US

Reporting to the SVP Sales, we turned around EMEA performance to achieve 30% EMEA revenue growth. In this role I restructured EMEA sales, leveraged data to target growth and action to address low performance, drove improvement of commercial processes, systems and operating practices, and established a high performing Sales Operations team. I also pioneered.

Reporting the founding CEO, in this role I led the 7x24 global customer service teams, ensuring our Telecoms and Enterprise customers enjoyed the highest quality of customer service from SpinVox. I also managed programs and projects to substantially improve key company metrics such as product automation, COGs reduction through offshoring services, delivery.

Reporting to the CEO, in this role I was responsible for business development in UK & Ireland including carrier sales, account management, and enterprise hosted sales. I established significant customer, technical and commercial relationships, shaped the SpinVox “Voicemail to Text” value proposition based on customer feedback, and established SpinVox as a.

Reporting to the founding CEO, I led the global integration and market launch of SpinVox services into 19 major telco networks, managing the customer delivery relationships, established and managed the Commercial Operations, Technical Delivery and Professional Services teams, defined and managed the SpinVox Integration Methodology into Operator’s networks.

Bellevue, WA, US

Initially this role focused on establishing the Business Sales Operations enabling 8% market share growth and 33% increase in revenue in 2 years in a saturated market. Key functions included: Presales, Commercial Management, Customer Project Management, and Business Improvement. Subsequently my role was extended to lead the Campaign Management function for.

Bellevue, WA, US

Defined, established and led T-Mobile’s investment governance and project delivery processes for £500m capex annually with T-Mobile’s executive team. The model enabled transparent decision-making, accountability for return on investment and large project delivery, as well as considerable improvement in business planning and resource management for delivery.

London, GB

CA

Reporting to the CIO, I was responsible for the business change programs and IT service delivery to Marketing, Sales and Customer Operations leadership teams across Europe (9000 employees). I was an active participant in the Marketing, Sales and Operations senior executive cabinets, enabling business strategy through a blend of people, process and.

Leadership Development

Supply Chain Development

Bsc 1St Class Hons, Computer Science

Prince2 Practitioner