PROFILEInformation Technology professional with over 12 years experience supporting American International Group, Merrill Lynch and numerous firms with IT systems and associated software. Installed/configured a wide range of applications including SQL Server, Windows operating systems, implemented new VMware virtual environments. Supported a variety of hardware equipment, and maintained company security standards. Strong teamwork and collaboration skills; ability to communicate and persuade at all management levels and thrive in a cross functional matrix environment; work independently, plan workloads and deliver on commitments. High degree of personal integrity, work ethic and inspires trust. EXPERTISE• Information Technology Technical ServiceDesign, install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers. Ensure the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment. • Systems AdministratorAbility to diagnose problems, perform repairs on IT assets and provide support for a range of applications. • TestingMonitor and test system performance and provide performance statistics and reports. Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance. Manage troubleshooting, root cause analysis, problem resolution. • Project ManagementManage multiple projects across various business units supporting cross functional technical team meet goals.• Maintenance & UpgradesSupport maintenance protocols.• SecurityManage and monitor security.• NetworksOptimize and management networking.• Vendor ManagementLiaison with vendors on technology solutions.
Listed skills include Microsoft Windows Workstation 7, Microsoft Hyper V, Vmware Vsphere, Macintosh, and 30 others.