Daniel Cary Email & Phone Number

United States

Remote

Remote

Worked as an Implementer on a customer project designing solutions to satisfy a specific end result. Created custom workflows based on customer input and design utilizing dynamic rule sets, data tables and working with developers for custom code as needed.

Olive Branch, Mississippi

Served as the primary contact for efficient operation, implementation and updating of warehouse systems used for the order management and shipping of products. · Monitored system performance and reliability.· Conducted monthly team meetings to review current processes and discuss new objectives.· Provided high level reporting on operations updates to key.

Responsible for the implementation, analyzing, monitoring and advising of customer accounts within the FTN network who are utilizing the Global Order Logistics product. ·Serve as a subject matter expert on the GOL product.·Provide training and support to customers and internal users.·Work with multiple levels of management both internally and with.

• Responsible for the safe and efficient operation of inbound and outbound trains throughout the CN rail network and customer industries.
• Manage unionized rail employees and monitor safe operating practices
• Engaging customers and addressing their request and concerns
• Work with multiple departments to ensure train safety and operation
• Conduct safety briefings and evaluation testing
• Work to ensure that government regulations are being properly followed

Memphis, Tennessee

• Manage owner operator truck drivers to ensure timely pick-up and delivery of customer goods.
• Monitor multiple terminals and yards to ensure proper safety procedures are being followed by drivers at all times.
• Track movement costs’ and advise any additional cost to customers that may be required.
• Serve as a representative for CNTL dispatch at driver meetings and carrier visits/meetings.
• Advise upper management on pick-up and delivery issues as well as terminal and driver related matters.
• Proficient in SRS, Pegasus, Excel, Outlook, PowerPoint, and Word

• Responsible for cross-selling new services through maintenance of extensive customer files.
• Interact with Accounting, Implementation and Audit Departments regarding freight bill resolution.
• Oversee and remain abreast of new international billing procedures and compliance issues.
• Strengthen ongoing relationships with customers through strong communications skills and tireless drive to succeed beyond expected goals.
• Proficient in AS400, SQL, TMS, Excel, Outlook, XP, and Word.