Daniel Casarella Email & Phone Number

Saratoga Springs, NY, US

Bartlett Cove, AK

- Guided new and returning staff in developing interpretive programs by sharing resource information, ACE techniques, and park interpretive themes- Mentored new staff by demonstrating programs, discussing program ideas, and providing positive, specific feedback on draft programs - Guided the first overnight tour vessel in years and subsequently sent a.

Glen Jean, West Virginia, United States

- Served as a front-line representative of the park to assess visitor needs, answerquestions, recommend activities, and direct visitors to other employees orservices when applicable- Staffed a visitor center to ensure visitors had access to current informationabout upcoming events, safety concerns, and natural environments in the park- Answered visitor.

Gustavus, Alaska, United States

- Planned, organized, and scheduled two weeks of training for seasonalinterpreters; topics included interpretive theory and techniques, local logistics,natural and cultural history, and ecological principles- Coordinated with divisions to schedule guest speakers - Developed and formally presented several training sessions about glaciers,program tips, and.

- Co-managed Glacier Bay’s Distance Learning Program in the absence of an Education Specialist- Worked with IT staff to develop a new content delivery system; subsequently worked to improve the system and write a SOP for future staff - Coordinated with teachers to schedule programs, adjust programs to specific audiences, and choose the best way to interact.

Gustavus, Alaska, United States

- Served as a front-line representative of the park that assessed visitors needs and independently ran a visitor center desk on cruise ships- Conducted a Junior Ranger program on board cruise ships for children aged 5 - 17- Hosted a morning chat with as many as 100 visitors to help introduce them to the park, the itinerary for the day, and hints to make of.

New Haven, Connecticut, United States

- Served as a front-line representative of the company and fostered a welcoming environment within the store- Independently worked the cash register to complete sales, returns, and exchanges by following established procedures- Greeted customers and assessed their needs to recommend appropriate products and services - Created a world-class customer.

St. Mary, MT

- Staffed multiple outdoor visitor centers by following standard operating procedures when opening and closing, completing lost and found reports, stocking brochures, and issuing Junior Ranger certificates and badges - Implemented the park’s new ticketed entry system by checking tickets and helping visitors plan their visit accordingly- Answered visitor.

New Haven, CT

- Served as a front-line representative of the company and foster a welcoming environment within the store- Independently worked the cash register to complete sales, returns, and exchanges- Utilized excellent communication skills to complete customer orders over the phone- Greeted customers and assess their needs to recommend appropriate products and.

St. Mary, MT

- Roved trails and parking areas to provide informal interpretation to over 1,400 people - Designed and developed an outdoor visitor center to provide thousands of visitors with necessary services while following all COVID-19 mitigations - Trained over 15 staff members on outdoor visitor center operations and procedures- Worked with lead park rangers to.

St. Mary, MT

- Researched scientific and cultural information to develop a 45 minute interpretive evening program that was presented weekly to help educate and connect large groups of visitors to Glacier National Park- Conducted a combined 45 minute boat tour and 3 mile guided hike for visitors of all ages in groups with as many as 49 people- Worked with Junior Rangers.

- Planned, coordinated, and conducted field research with 10 people in southern Iceland- Wrote several chapters on hiking trails and travel logistics that will be published in an upcoming travel guide- Took photographs of landscapes and hiking trails which will be featured in the publication

Saratoga Springs, NY

- Catalogued over 70 research sites and processed data to meet research deadlines - Worked on a NSF funded research project with over six other research assistants and professors from various schools on field sampling and sample processing- Mentored other undergraduate researchers to help them understand project goals and methods - Interpreted and.

Saratoga Springs, NY

- Developed an independent research project and designed methods; managed project logistics - Conducted seven months of intense field sampling and lab processing- Worked as both a team member and team leader to manage time effectively and ensure project success - Coordinated project ideas and meeting times with various professors, research partners, and.

Saratoga Springs, NY

- Explained and demonstrated lab techniques and protocols to classes- Guided groups of five to ten students on field trips and helped connect concepts taught in class to natural ecosystems

Saratoga Springs, NY

Providence, Rhode Island

Summer@Brown Resident Assistant:- Facilitated over 200 high school students’ adjustment to a college environment - Developed and implemented five community programs to create a stable, positive community- Mediated conflicts and responded to immediate issues between students- Acted as a support network for students by holding personal meetings and.