Highly motivated Senior Operations Manager with 24 years of experience within the Pensions Administration sector currently seeking new opportunities. An articulate business professional with an excellent record in management, project delivery and relationship building. Strong negotiation and problem solving skills, swiftly identifies the root cause of any problems and develops an effective solution motivating others to achieve the same goals. Proven track record in project portfolio and resource management to the highest standards, with meticulous attention to detail and to agreed timescales and budget. Exemplary communication skills, written and verbal. Strong business focus with proven leadership and effective resource management skills.
Listed skills include Bpo, Outsourcing, Service Delivery, Call Centers, and 11 others.