Daniel Cassady Email & Phone Number

West Lafayette, Indiana

• Deliver cutting-edge threat based analysis on vulnerabilities throughout the enterprise for Server and Workstation patching
• Utilized MS Powershell, Visual Studio, and SQL Server Management Studio to develop custom reports based on rest API inputs from Qualys, ServiceNow, and Sharepoint
• Developed an enterprise-wide risk acceptance process utilizing workflows and facilitated the overall process between application owners, system support groups and IT Leadership

• SENIOR-ADVANCED TECHNICAL SUPPORT (2011-2017)
• Facilitated a Lean Testing Methodology utilizing customer or vendor hardware to bring in over $1B in contact wins for AT&T. All of this was accomplished charging zero dollars to the customer requesting support of new.
• Transformed the Durham SI Lab from a simple 6 server implementation with a few hardware devices, into an 18-Server, fully robust, and on-demand Enterprise lab consisting of multiple technologies used across several.
• Provisioned clustering within the lab environment to break up the VM hosts according to Operating System Platform utilizing free lab OS licensing.
• Utilized a Mechanized IP Tracking System to reduce the time required to obtain a IPv4/v6 address.
• Lead efforts to streamline support for the Visualware MCS Product used by Project Trinity for VoIP and Video Testing. Centralized and locked down the utilization of 3rd Party Vendor providing technical representation.

• SR BUSINESS MANAGER IT (2008-2011)
• Lead Transformation efforts to bring IBM Bluesky Customers into AT&T Tools and Datacenters by identifying the toolsets, requirements, measurements of success, and tracking to completion.
• Collaborated to bring over 50 Netview Servers residing in IBM Space to AT&T Tools (Smarts) resulting in a standard support structure using AT&T resources and standards
• Provided 24x7 rotational on-call support coverage for Fault Network Management toolsets supporting both the IBM and AT&T Helpdesks
• Maintained IBM’s Static IP Allocation system by automating Static IP Address requests resulting in a yearly 4-5 FTE savings
• Took over team lead responsibilities for a 12 person team supporting the INCM/Voyence Network Management Tool. Lead migration efforts to migrate IBM servers to AT&T Datacenter VMs. Successfully built and migrated 65.

Research Triangle Park, NC

• Designed, implemented, and maintained network monitoring solutions for IBM and its customers which included IBM’s web hosting eBusiness environments (USFv3/v5/Colocation)
• Managed multi-vendor IP devices to provide fault and performance monitors through the use of tools such as Tivoli Netview, T/EC, NMC, and Cisco Ciscoworks
• Utilized Perl, C++, SQL, Java, and various scripting languages to create customized monitoring agents

West Lafayette, IN

• Code Development using VB w/ODBC and C w/embedded SQL
• Maintained a 16 Mbps Token Ring Network using Win 3.1, OS/2, DOS, and Win 95 operating systems
• Implemented a 100 Mbps Ethernet network to replace our current Token Ring Network