Daniel Castillo Email & Phone Number

Opico, La Libertad Department, Sv

San Salvador, El Salvador

Edificio Avante 4-02 Urbanización Madreselva 3, C. Llama Del Bosque

Temp team leader at sony account within sykes company.Main responsabilites areProvide inmediate coaching to team members after evaluate them by listening a call or evaluating chats transcripts, provide visibility to upper management how team members are performing every day by making sure each team member is following the guidelines for every kpi already shared with them within, provide visibility to team Members every week about how they are performing.

Provide order information/refunds/ to customers using instacart application

I Used to provide technical supoort assistance to elderly people regarding getting computer performance slow/viruses cleaning/ms office installation/windows migration from windows vista, windows 7, windows 8.5 to windows 10, clean installations for windows 10 on mac and windows devices, help to configure email accounts on outlook app, sell antivirus program, surfaces devices, ms office packages