In my current position, I assist customers with projects while providing excellent service experience and meeting goals. Here, I execute projects and programs in adherence to organizational standards, ensuring the accurate and efficient completion of projects to optimize resources and maximize revenue in alignment with store events and promotions. I assist customers from initial communication through delivery and installation, providing pricing quotes, scheduling install, and addressing issues and concerns by serving as liaison between store and vendors and service providers. I also provide administrative support by filling orders and completing data-entry.Documenting and maintaining accurate records of all communication and activities.Relaying information on behalf of the callers to supervisors or vendors. Additionally using problem-solving, communication, and organizational skills tracking progress, handle documentation, and ensures tasks align with project goals. I am always aiming for 100% customer satisfaction while adhering to Home Depot’s policies.

Why Decorate? People decorate for many reasons. Of course, the most basic is practical as well as the psychological reason as and then social reason for decoration. Decorating can make your home more comfortable and beautiful as well as easier to live in .Achieve a fresh new look for any room in your home in just a few hours. Make better use of items you already own, with immediate results. I am the ideal choice for the client who wants professional expertise and guidance in making the best design selections for their space. For me it’s not about what the neighbours have got and it’s not what you have seen on Instagram it’s about taking the time to think about what you need from the space then you will continue to love it long after the fashion wagon has moved on . I will advise on selection of colours, finishes and materials, lighting, furniture and other items, taking into account ergonomics and lifestyle. I consult with clients to determine needs, preferences, safety requirements and purpose of space. I enjoy the process of creating interior spaces that reflect needs and tastes of different clients. See danielcayerinteriors.ca for more information.

As a merchandise associate, I completed merchandising tasks to maintain adherence with product sets while driving the achievement of organizational goals for a popular home improvement store. Here, I developed systems and processes to ensure high-level customer service experiences and promoted cohesion and morale across the store. I used store equipment to complete daily merchandising maintenance and restocking, reviewed and analyzed performance reports, and implemented changes based on results.• Employee of the Month in June 2012 and October 2013.• Collaborated with store representative to inspect returned and damaged items to return to vendors.

I delivered operational excellence and executed processes to achieve sales goals within retail store environment at Dollerama. As a key holder, I developed product expertise and familiarity with store inventory, ensured store appearance and merchandising reflected company standards, and encouraged sales while delivering exceptional customer service to clients. Additionally, I adhered to organizational policies and procedures while training and mentoring staff and processing shipments. • Served on grand opening team at Toronto Vaughn store, implanting new merchandising and storage techniques that improved customer shopping experience and drove sales growth.

While a merchandising coordinator, I assisted with the completion of merchandising operations in a retail setting to promote sales and support organization goals. Here, I trained and mentored staff, assigning merchandising tasks and offering direction and support to address and resolve issues and concerns. I replenished stock, processed and prepared merchandise for the sales floor, and aided in organizing warehouse spaces to increase accuracy and efficiency. Additionally, I reviewed weekly merchandising updates and made modifications in response.• Recognized as Employee of the Quarter, as voted by store staff.

Conducted interviews and establish professional rapport with clients to determine their design objectives.Assisted in furniture layout, color co-ordination, sourcing fabrics, selecting furniture and accessories.Created design solutions that are consistent with client’s preference and budget.Performed administrative duties, including answering phones, filing and responding to emails.Conducted client site checks, as required

Assisted with managing the research efforts for the Home Décor section.Proof read and fact-checking draft articles.Supported the Home Décor editorial staff, including freelance writers, picture researchers, photographers and stylists.Maintained professional working relationships with press contacts.Produced that April Home Decor Segment "Going Green " for CL and April segment "Outdoor Oasis " for Canadian Home Workshop April 2008