Manage print production for Charlotte Russe HQ and over 500 retail locationsOversee a variety of copy and finish projects, including straight runs, binders, book jobs and formsConduct quality assurance audits on all content produced onsiteFacilitate bi-weekly mailpack compilation and delivery to over 600 recipientsIdentify and implement process improvements within the organizationDiscover business needs and work towards appropriate solutionsSupport business partners in the planning and execution of projectsCollect, research, create and present reports for Quarterly Business ReviewPerform advanced maintenance on copiers, binding, facsimile and mail machinesReview and evaluate quarterly KPI achievementsAccomplishmentsSaved client $130,000 annually through improvements to courier shipping methods. Reorganized office equipment to business center, reducing downtime and non-operational machines from 50% to zero. Researched current contracts and equipment alternatives for specialty printers, saving client over $29,00 upon implementation.

Insurance Sales Professional - Independent Contractor• Effective communication and education of potential clients• Comprehensive reporting and recommendations for adequate exposure protection of client’s property• Assessed client loss with through investigation of claims• Effective analysis to provide accurate premiums for client assets and liabilities• Safeguard sensitive customer information• Developed client outreach programs through coordinated efforts with Real Estate and Lending professionals Accomplishments• Supported San Diego East County Realtor Caravan to assist with dwelling insurance inquiries• Established positive relationships with clients• Effective liaison between impacted parties for all insurance claims and inquiries• Reinforce obligations to clients with effective communication and follow-up

Distribution Services Supervisor• Managed mail, copy and distribution services center for 2400 employees• Hired, trained, coached, developed and managed operational unit consisting from 10-12 direct reports• Annual/semi-annual written and verbal communication of performance reviews for direct reports• Written and verbal review of corrective action and performance related issues for at-risk employees• Provided business support for multiple departments across three multi-state locations• Managed and maintained company equipment• Forecast and managed large scale budgets with strict time constraints • Trend analysis to manage FTE, inventory and expenses• Managed and processed multi million of USPS outbound/inbound mail correspondence• Negotiated terms and conditions and maintained relationships with multiple vendors• Planning and coordination of cross-site functions and eventsAccomplishments• Streamlined redundant departmental shipping processes resulting in $325,000.00 in savings• Implemented pre-sort mailing options resulting in annual cost savings of over $70,000.00• Utilized the latest software to identify opportunities to manage full time employees,• Utilized the latest technology to improve and control inventory and department expenses• Successfully negotiated multiple vendor contracts at lower price-points and better quality product• Assessed employee tasks and identified areas of opportunity to improve overall productivity• Exceeded mandated service level agreements with improvement of individual employee performance • Improved overall department work environment, resulting in low employee turn-over• Trained and coached subordinates to achieve positions of greater responsibility and enrichment• Department team recognized with President’s award for exceeding company expectations