Daniel Celestine Email & Phone Number

Lagos State, Nigeria

1. Supervise the daily operational task of monitoring and Support of the following businesses and their respective channels- PalmPay Cards Transactions- KYC (NIN, BVN and TIN) Services and Channels- SMS- PalmPay USSD Service2.Identifying failures, investigations of failures, resolving and/or escalating of failures/downtimes (i.e. internally or to external.

• Monitor Palmpay card transactions done on various transactions channel to ensure optimum processing
• Attend Virtual/in-person meetings with other technical clients, and partners to analyze, troubleshoot and diagnose cases.
• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to… Show more
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

• Unified Payment, a card-neutral and option-neutral Payments Service Provider owned by a consortium of leading Nigerian banks.Major businesses are:(i) Processing, (ii) Acquiring; (iii) Payment Terminal Service Provider.
• System integration and project implementation with VISA, MasterCard, UnionPay and financial institutions.
• Developing functional and… Show more Unified Payment, a card-neutral and option-neutral Payments Service Provider owned by a consortium of leading Nigerian banks.Major businesses are:(i) Processing, (ii) Acquiring.
• Developing functional and technical requirements for projects
• Testing, certification & compliance of new payment solutions
• Provision of support to Banks & other departments within the organization

Lagos, Nigeria

• Investigation and resolution of e-transaction issues across all payment channels (POS, ATMand WEB) and card schemes ( VISA, Verve and MasterCard)
• Create ATM Drivers, Host and ports for integrating Banks ATM directly to Tranzware online.
• E-transaction monitoring and analysis using Transware Online (TWO).
• Use PL/SQL queries for system integrations and troubleshooting
• Providing 2nd level application support to internal and external customers
• Testing, Certification &… Show more

Lagos, Nigeria

• Within the shortest time possible, I was able to deliver efficiently and effectively the following;
• Successfully completed 3 non-banks outbound transfers’ projects
• Successfully completed a project on Payarena website that enables clients save their phone number using Payattitude for recurring payments
• Provide technical integration support across the organizations’ products to enterprise partners.
• Perform detailed analysis of partner needs and capabilities and perform… Show more Within the shortest time possible, I was able to deliver efficiently and effectively the following;
• Perform detailed analysis of partner needs and capabilities and perform fit-for-purpose solutions.

A member of the primary contact team for customers interested in the bank's products and services. Assisted my team in mitigating internet fraud, give customers informed knowledge on the product terms, features and project a professional company image through voice and online interactions.

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Assisted in upper-level decision making by creating comprehensive technical reports and collaborating with Engineering department.And was equally Involved in some of the most cutting edge and innovative projects and programs in the local Government. I designed, developed and maintained electrical control systems and components to required specifications.

Developed corrective action plans and prevention strategies to improve output.Implemented and enhanced control room equipment and transmitter room installations to enhanced optimal signal transmission.Fault rectification within the station premisis.Powering of the 100KVA sound proof perkins generator and its maintenance.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, First Class

Activities and Societies: Sports Team, Innovative Thinkers

National Diploma, Electrical And Electronics Engineering, Distinction