1. Conduct secretarial and administrative support, such as collecting data and preparing analytical reports.2. Organise promotional campaigns by copywriting and editing promotional visuals for academic software and information services.3. Design user interface, user manual and promotional materials for academic information services and products.

1. Conduct secretarial and administrative support, such as maintaining application data, and preparing analytical reports.2. Liaise with teaching staff and learners for efficient and effective administrative support.3. Provide counter services and answer telephone inquiries.4. Conduct promotional campaigns by copywriting and editing promotional visuals.

1. Assist academic and research staff in data collection.2. Liaise with teaching staff and learners for efficient and effective administrative support.3. Provide and facilitate teaching support by holding in-class activities and accomplishing administrative tasks.

1. Planned and organised seminars, workshops and events.2. Designed and developed graphical and multimedia materials to support promotional campaigns and training.3. Maintained social media accounts, such as Facebook and Instagram.4. Provided learning support to students and teaching support to academic professionals through different information systems, such as Alma, Leganto and Primo.5. Provided circulation services at counter and handle inquiries by phone and email.6. Supervised and guided student ambassadors to ensure the effectiveness and efficiency of the facilities’ operation.

1. Planned and organised college events and seminars.2. Conducted secretarial and administrative support, such as timetabling, maintain application data, prepare analytical reports and manage websites via CMS.3. Assisted the academic staff in developing new programmes and courses by drafting Qualifications Framework proposal, syllabus and budget proforma.4. Liaised with supervisors, learners, and different departments for efficient and effective administrative support.5. Provided counter services and answer telephone and email inquiries.6. Organised live-streaming and promotional campaigns on social media by copywriting and editing promotional visuals for courses promotion and student’s recruitment.

1. Managed the conduction of marketing research by data collection, statistical analysis and report presentation to enhance fundraising efficiency.2. Facilitated news conferences by composing press release, entertaining media and managing event logistics.3. Facilitated in charity campaigns on social media by copywriting and editing promotional visuals.

1. Facilitated an employee relationship research project and several social issues research projects by data collection from random participants, statistical analysis, report content development and follow-up recommendation. 2. Conducted several phone interviews for candidate selection of part-time jobs in HKBU.