Daniel Cheatham Email & Phone Number

Richmond, Va, Us

Monitor Server activity and processes and investigate issues using PowerShell, SQL, and analyzing various logs.Provided software support to end users and managed user access to multiple applications and systems.Experience managing a ticket system and prioritized incidents in a manner that maximized system uptime and minimized disruption to business operations.Fostered collaboration within the workplace by implementing a turnover report that efficiently summarized the previous shifts activities and highlights.

Arlington, Virginia, Us

VA. ARMY NATIONAL GUARDServe as the adviser for all related communications/ signal issues within the Battalion comprised of 900+Soldiers.Leads a team of 12 Soldiers and ensured all systems are updated and maintained according to army regulations.Implement and maintain the unit’s voice, data, and information systems in a way that supports the company, battalion and brigade.Maintain an accurate inventory of all assets available within the Battalion as they relate to combat power.Provide Commander with accurate status of communications systems and guidance on all communications issues.

Richmond, Va, Us

Accurately transferred dated from hard copy paper format into Microsoft Access Database to be used for data analysis.Maintained Confidentiality, Integrity and Availability of all data that was handled throughout the data import process.Ensure all data is kept confidential by following HIPPA rules and regulations and performing IT best practices.Created Excel Workbook that served as central data repository within the office.

Served as the Dental point of contact for the Virginia State Surgeon's Office. Assisted Soldier's who needed dental care, with making appointments at an approved dental office and instructed them on the dental case management process. Performed general administrative and clerical support. Created Excel spreadsheets that greatly improved the work efficiency of the entire office. Spreadsheet templates still in use today.