Daniel Chebac Email & Phone Number

Newbury, England, United Kingdom

As an IT Support Technician at Codelocks, I handle a variety of support issues for both internal and external customers, focusing on desktop IT, cloud computing, and smart-lock platforms. My responsibilities include diagnosing and troubleshooting technical problems, collaborating with developers to find effective solutions, and supporting customers with API integrations. Additionally, I monitor and maintain our cloud infrastructure, including AWS, to proactively identify and address potential issues. I also assist new employees by setting up their hardware and providing IT support as needed. My role involves working with tools such as Active Directory, Microsoft's Visual Studio, GitHub, Atlassian Confluence, Microsoft 365 Admin, as well as utilizing technologies like Python and AWS.

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

In my role as a Clerical Officer at the Department of Agriculture, Food, and the Marines, I held a multifaceted position encompassing responsibilities in both the Administrative and Active Directory (AD Admin) Department as well as the Citrix team. Within the AD Admin Department, I played a vital role in maintaining the department's technical infrastructure. My daily tasks were centered around the proficient use of Active Directory, which served as the primary tool for managing user accounts, permissions, and data security. I expertly operated and managed Windows Server 2012, along with Group Policy Management, to optimize network and system configurations. Additionally, I oversaw tape libraries, managed DNS and DHCP servers, mapped network drives, and employed software applications such as Dameware, Cisco Finesse, and Remote Desktop. I also contributed to the department's helpdesk, where I took on a weekly shift to promptly troubleshoot issues, create tickets, and route problems to the appropriate department for resolution. My role was characterized by versatility, dedication, and an unwavering commitment to supporting the department's IT and administrative operations.

Dublin, County Dublin, Ireland