Daniel Chen Email & Phone Number

Vancouver, British Columbia, Canada

Richmond, British Columbia, Canada

Supported the opening of the new 107-suite senior living community. Directed and lead the daily operations of the culinary, dining and housekeeping departments with over 40 on staff, while also overseeing the training and recruitment in these areas. Set up the above departments for opening, ensuring all necessary equipment was purchased, operational and.

Vancouver, British Columbia, Canada

Provide administrative leadership while directing and overseeing all hotel operations during the overnight. Responsible for auditing and balancing daily hotel accounts, including rate discrepancies, billing, and payment transactions. Effectively resolving and addressing complex guest issues and emergencies in a timely and professional manner. Thorough.

Vancouver, Canada Area

Successfully directed all daily Fairmont Gold operations to ensure a remarkable, personalized guest experience. Oversaw guest relations whilst directing and managing arrangements for VIP reservations. Supervised and empowered Fairmont Gold team, ensuring all processes and standards were consistently met. Worked collaboratively with multiple hotel.

Vancouver, British Columbia, Canada

Designated as leader, supervisor and coach for front desk team. Acknowledged as Colleague of the Month twice and received numerous nominations for demonstrating outstanding customer service, leadership, and work ethic. Motivated the team to achieve a 92% rating for arrival & departure experience, thus earning our 5 Star 5 Diamond stature. Established.

Vancouver, Canada Area

Vancouver, Canada Area

Vancouver, Canada Area

Maximize the economic benefits of tourism through the promotion of tourism products and services from all industry sectors throughout British Columbia (accommodation, attractions, dining, retail, and transportation). Provide quality front line sales and customer service excellence by marketing the city of Vancouver to travelers from around the world.

Le Cellier Steakhouse Restaurant, Canadian Pavilion, Epcot

Expertly provided mentorship and training to service team at a high volume, fast paced, fine dining restaurant. Responsible for the revision and relaunch of the colleague Service Training Manual and Program.

Richmond - Vancouver, Canada Area

Reviewed and evaluated daily revenue reports, including labour, food and liquor costs. Advised and assisted with staff recruitment and scheduling of all front of house staff. Directed the daily operations of the restaurant. Coached team to continually meet restaurant standards and financial goals.

Richmond, British Columbia

Richmond, British Columbia

Coordinated and collaborated with industry suppliers to assist designers and developers of multi family residential homes. Conceptualize and creatively designed material and marketing boards for clients and presentation centres.

Bachelor'S Degree, Business Administration And Management, General

Diploma, Hospitality Management

Certificate, Interior Design

Diploma, Display + Design

Activities and Societies: Interior Design, Graphic Design & Visual Merchandising