Daniel Cheng Email & Phone Number

Coventry

-Acting as a gateway assessor and examining what the best step for the client is.-Solving client problems by using the citizens advice guide database.-Drafting forms and letters for clients.

-Strategically planning venue set-ups and being in charge of a small team for conferences with up to 500 delegates -Prioritising and identifying specific tasks which needed to be done, using good team-working and motivational skills so the team could work together to achieve a common goal-Kept a close relationship with the organiser through frequent communication andgiving a personalised approach to each client depending on their event-Negotiating with organiser clients when a specific facility or service is demanded which is unavailable and reaching a positive outcome for both parties-Read event schedules and having an eye for detail so that small changes could be picked up on and changes put into action

-Negotiating with local businesses and council on behalf of the business tomaintain a good relationship with the surrounding area-Submitting plans and completing forms to conform with new legislation that arisesand analysing planning permissions which may pose a threat to the business-Liaising with health and safety officials on behalf of the business, attended healthand safety course to gain certificate and accreditation-Working under pressurised situations during busy periods, rotating between tasksin the service area and the kitchen to provide support-Giving excellent customer service by smiling during order taking and startingconversations whilst also ensuring that meals are given promptly

Law And Business, 2:1

Activities and Societies: External Relations Officer for MyMillions Investment Society, Law School Tour Guide Volunteer, Mentor in Law.

Education record