Daniel Chensee Email & Phone Number

Australia

Manage the IT Help Desk including triaginging, cataloging, troubleshooting, resolving tickets and communicating issues and resolutions to stakeholders.Administration of various applications.User access managementAssisting in various company projects including new store openings, services, process writing and management, hardware set up and maintenance.

Melville

Greet and meet customers and help locate what they are looking for.Provide product knowledge and recommendations in aligned with there needs.Receive stock deliveries and restock displays and warehouse storage.Ensure displays are clean and look presentable.

Subiaco, Perth

• Opened and closed the gym in line with the rostered staffed hours.
• Worked closely with personal training team and membership sales staff to build and maintain a cohesive customer focused team which is motivated and driven to provide quality service and ensure that staff meet sales.
• Managed responsive and dynamic customer focussed teams.
• Developed and delivered sales and customer service training for staff across six Anytime Fitness franchise sites.
• Assisted with managing the configuration of ClubWise software program used for membership sales, bookings and client management.
• Assisted with managing the configuration of the EFTPOS system.

North Perth

Perth, Australia

Assisting the instillation of commercial and residential glass including windows, doors, balustrades, and pool fencing.

Kings Park

Membership sales of club, touring of facility, follow up calls and administration duties.

Bondi

Assist in the set up and operation of the recreation centre.Oversee set up and running of bookings for the multi-sports court.Monitor patrons and ensure health and safety operations.General maintenance, cleaning and security of pavilion.

Sydney CBD

Managed a team of 6 fitness coaches.Oversaw daily operations of fitness appointments, pool maintenance, equipment maintenance and classes.Responsible for rostering and staff supervision.Compiled statistics and monitoring of set KPI’s.Senior Fitness Coach duties (as per December 2006 – May 2008).Highlight – Responsible for the development and production of.

London, United Kingdom

Supported the Club Manager with operational duties including general administration, rostering staff, class timetables, fitness appointments and equipment maintenance.Responsible for updating multimedia marketing displays and newsletters.Organised promotional days to attract new members.

Sydney CBD

Assistant to the Fitness Manager.Responsible for rosters, fitness appointment management, overseeing general operations and maintenance.Compiled statistics and monitored set KPI’s.Customer service by phone and in person.Development and monitoring of individual goal-based fitness programmes for members.Leading group fitness sessions including RPM, Cardio.

Liverpool, Australia

Developed, organised and conducted school sport programs for the centre.Conducted group fitness sessions of Les Mills RPM and Cardio-Boxing.

Sydney, Australia

Part of the core set up team for the Hilton Hotel Fitness Centre.Involved in development of gym policies and procedures.Developed and monitored individual fitness programs.Conducted group fitness sessions including Les Mills RPM and Cardio Boxing.

Liverpool, Australia

Assisted customers with shoe fittings, fitness equipment enquiries, general queries and sales.Fitness equipment assembly.

Liverpool, Australia

Part of the core set up team – assisted with development of policies and procedures, marketing and increasing club membership.Conducted group fitness sessions.Signed up new members.Reception and general office administration.

Moorebank

General office duties including reception, filing, typing and data entry.Customer service and sales.General factory duties including packing, gluing, collating, folding and inserting leaflets.Deliveries.

Diploma, Management, Distinction

Certificate Iv, Fitness, Completed