Manager
Managed daily operations of the store. Hiring and firing.Training employees on all positions: Customer service, as a greeter or an office sales rep. Taking the customer through the sales process and explaining what is needed for car, other than oil change if necessary by dealership standards. I have trained employees and also worked in the pit as oil bay tech, and upper bay tech that worked under hoods and cleaned cars. I made sure employees had completed all online programs and certificates required, and helped employees learn how work together as a team, to ensure a smoothly run shop. Opened and closed the store, and trained assistants on these procedures. I went thru inventory weekly, to insure products were available sell, and order if necessary.