Design, Build, and oversee Global Site Operations for TikTok US Data Security (USDS) Cyber Defense and Engineering organization. Responsible for IT Support and assuring Developers and SREs have the software, hardware and other IaaS and SaaS tools to empower our TikTok creators create content and bring joy to the world. Oversee 17 innovative IT engineers that span USA, EU and APAC.

Part of the Deloitte Core Business Ops (CBO) consulting portfolio to modernize applications and services by utilizing DevOps, GCP/Azure/AWS cloud technology service providers, and IT to bring forth digital transformation to our Enterprise Commercial clients.

Assist and Support AWS customers who want to leverage CI/CD pipelines that utilize ECS, EKS, and container based services to build new products and drive digital innovation. Supervise a team of +21 AWS cloud DevOps engineers.Product Manager and Service Experience Owner for AWS Elastic Beanstalk, Elastic Containers Services, and App Runner.

Responsible for Enterprise IT Infrastructure and Operations. Assuring production applications and systems are secure and reliable. Lead five teams with technical expertise in Cybersecurity, Systems Engineering, Networking, Databases, Technical Application Analysts, and Business Continuity/DR with a staff size of 4 managers and 33 engineers.Oversight and responsibility of a multi million dollar budget and multi-vendor ecosystem comprised of enterprise ISV, OEM, CSP, MSP, and VARs with extreme proficiency in MSA and EA contract negotiations.Successfully deployed Data Loss Prevention (DLP) platform to protect GLBA data.Oversee SOX, PCI, PII compliance and annual audits by the OCCDeploy and enforce new Vulnerability Management Platforms, and Patching Programs to assure various apps and systems are hardened to NIST standardsImplemented a new SIEM and central logging for various on-premise and cloud based apps and infrastructureInstantiate a new Hybrid Cloud platform on AWS and AzureImplement a Mobile Device Management (MDM) and Mobile Application Management (MAM) security solution and platform to support Apple and Android BYOD for over 600 users, with compliance policies that have governance and visibility to IT provisioned end user assets that is comprised of over 7000 end points.Modernize a legacy MPLS network to lower OpEX annual costs by over $1 million through the conversion towards a SD-WAN based network with IDS and IPSDeploying Soft Phones utilizing Cisco Jabber to over 2000 employees with conversion of over 100 phone queues in response to Covid-19 to enable business continuity.

Oversee mission critical business applications and platforms that support over $15 billion in financial assetsResponsible for technical management and oversight of critical IT/IS infrastructure, databases, and other key production systemsAssure compliance to OCC SOX audits and FFIEC StandardsComplete migration to Office 365 and Azure Cloud for over 2500 employeesUpgrade over 4500 assets to Windows 10 and over 1000 systems to Windows Server 2016 in less than 8 monthsBuild new vulnerability and patch management platforms for cybersecurity threat analysis and preventionMachine Learning AML/BSA platform deployment

Lead the efforts to develop an ecosystem of solutions & strategic partners to rapidly deliver new services/solutions, based on Zonar Systems smart fleet management platform. Built new SaaS business models and software platforms to generate new sources of revenue.Build a new API monetization model and work with customers to use data and insights to transform their business and create a digital transformation strategy.

Oversee all day to day business operations of the company (DevOps, Engineering, PMO, IT) as the Chief Operations Officer and CTO.Establish and lead a cross-functional organization of +50 staff members comprised of engineers, developers, and technical project managersGrew the business from $30 million in annual sales to $65 million while increasing net income by 200%Develop new IoT platforms from conception to go to market deliverySupply Chain Management of over 50 million dollars of Infrastructure and SoftwarePartner and Vendor management for several ISVs and OEMsImplementation of Lean Six Sigma Principles and ISO9001:2015

Sr. Manager of the DTSS (DCAT) Storage and Server Operations teamsSupervise and provide technical leadership and guidance to 26 engineers and a technical managerManages the engineering & operation activities of the server, virtualization, storage and backup infrastructures including design, install, configuration, and securityEvaluate new technology for adoption and integration (OpenStack, CEPH)Strive for full automation and user self-provisioningManage system performance and assures 99.999% uptimeEstablish SLAs across multiple services hosted in Americas datacentersMaintain and establish M&S contracts for OEMs and ISVsManage the department CAPEX and OPEX budgets

Daily Management of the Enterprise Data Storage and Backup Team. Identify opportunities to drive more value from an organization's existing and planned storage investment through a combination of technical, operational and organizational initiatives.Work closely with System Engineering groups to coordinate plans and activities to develop and or deploy application projects that require Data StorageProvides monthly reports on project status as well as forecasts of utilization

Responsible for being a point of contact for business units and other technical groups in order to align necessary physical and human resources for Data Storage related projects. And responsible for assisting the manager in meeting SLAs, managing daily workflow, and delegation of tasks.SAN Administrator: Daily administration of Disney’s Internet Enterprise SAN Storage environment which includes Brocade Infrastructure, HP XP (HDS USP), EVA, EMC Clariion, NetApp, PolyServe, and ISCSI. Responsible for design, architecture, and capacity planning.Backup Administrator: Optimization and tier 3 escalation for EMC Legato Networker comprising of over 600 clients.Linux Administration: Tier 3 support for over 100 Redhat Linux servers.VMWARE/Virtualization: VMWARE 3.X Storage Architect, allocating VMFS datastores, RDM LUNs, and overall backup & recoverability of ESX hosts and Virtual Machines.

Lead the technical group of 8 engineers to build and maintain an online collaboration environment that stored classified designs in a secure advanced collaborative environment (ACE).UNIX Administrator: Primary Tier 3 UNIX Administrator for 60+ HP-UX PA-RISC and Sun Solaris 8 & 9 Apache/Oracle servers. Infrastructure supports highly visible military program for the Army and require 24x7 uptime. Currently implementing MC Service Guard with Veritas Filesystem for 30+ Systems to eliminate SPOF.Maintain and Design Disaster Recovery site and PlanAssist in training Junior SAsSAN Administrator: Provision and Administer Hitachi Thunder Storage Arrays (9585V and 9570), StorageTek TL, and Brocade Switches, AMS, EVANetwork Administrator: Setting up various BigIPs for Apache ServersCurrent Active Secret Security Clearance

Technical Lead: Technical liaison to Business Units and other internal customers.Project Manager: Heading and organizing several projects as Team LeaderReceived and utilized various training on effective teamwork & communication Received Business Process Improvement AwardsUNIX Administrator: Oversee all administration for Mission Critical Enterprise HP-UX 11i version 2 Service Guard Clusters running Oracle 9.2.04SAN Administrator: Disk Allocation and Advanced Technical Escalation for mission critical SAN Storage nodes.Successfully designed and implemented a SAN with over 60TB of HP storage, a heterogeneous OS environment with no single point of failure Proficient in Zoning and Disk Allocation through CLI & GUI interface on controller and switchesAssuring High Security and Availability of mission critical data.Design and Support High performance storage layout for Oracle and SQL Server databases.Data Replication Manager (DRM) implementation and support