1. Trouble shoot customer complaints over the phone2. Program Hydraulic Controls ( i.e. Force America, Cirus, Component Tech, MPS, MicroTrak, Certified Power)3. Write program files for Force America Controls4. Provide training to vehicle end users on trucks, installed equipment, and hydraulic controls5. Write Diamond Logic files for International Trucks and install and test files in trucks.6. Handle warranty issues for hydraulics, including setting up warranty jobs7. Contact truck dealers and/or customers when issues arise during a truck build when requested by supervisors8. Test hydraulic controls and truck equipment after installation to verify they work correctly9. Answer questions for the sales dept concerning hydraulics10. Set up testing procedures for hydraulic controllers11. Random extended testing of hydraulic and snow removal equipment installed on trucks.12. Test and trouble shoot new hydraulic valves for R&D13. Keep test equipment for shop up to date with programming when needed.

Set up repair jobs for mechanicsInvoice repair jobs Set up Warranty jobsTalk with customers about repairs on their trucksSchedule trucks for repairsUp sell repairs when neededHandle customer complaintsAssist mechanics with troubleshooting

0313 - Light Armored Vehicle CrewmanAssigned as a gunner responsible for the weapons system on the vehicle