• Increased 1st half sales revenue with 5 times growth in YOY, equaling to 7.2 million yens as the extra earned. • Created yearly strategic plan for oversea traveling market towards Chinese consumers• Analyzed sales report, competitor pricing weekly, site traffic data, and current market trend and daily news • Researched potential activity providers, signed up partners, selected tour and activity products to sell online• Conducted content marketing, influencer marketing, SNS marketing, and affiliate marketing planning

• Offered customized touring plans for travelers and helped booking hotels based on needs• Answered and solved various types of questions related to traveling regulations• Adapted positively to all kinds of questions, problems, and complaints, and accordingly provided solutions• Understood the travelers’ needs while maintaining professionalism and composure in any emotional situations• Team worked in a dynamic work environment to help thousands of travelers experience in a smooth and enjoyable atmosphere on a daily basis

• Investigated market demographics, designed and created original drinks menu with delivery model• Prioritized and implemented business development: online website, SNS marketing, and ordering App• Managed logistic supplies, daily operation, customer relationship, and event hosting

• Completed courses and obtained a banking certificate during 1st month internship• Sold bank and insurance products while providing customized services based on customer needs• Conducted weekly call night to update client database, promote event, and discover sales opportunities• Cooperated with team to plan and host yearly event for 1000+ people, negotiated with local business owners for sponsorship, and organized and managed international food court and cultural ambassador booth• Researched, created, and implemented marketing plans focused on certain population groups in Corvallis