Daniel Clifft Email & Phone Number

Fort Myers, Florida, United States

Currently work under different position scopes relating to two main categories. - Financial Aid - Providing accurate and professional service to students and others seeking information regarding the College’s financial aid, admissions, registration and enrollment processes. Also provides accurate information to, students and staff related to Federal Pell Grant, Florida Grants and Scholarships, Veterans Programs, Federal Work Study, scholarships, FSEOG, student loans and Federal, State, and College rules and regulations related to financial aid.Work with several required software that is necessary for my working, including FAA access to CPS, Banner, and the NSLDS database. I'm also the one mainly in charge of responding to and keeping in touch with student who email us. More recently, I've been assisting with culling our ISIR files in suspense and resolving issues within that scope.- Bursars -Provides outstanding support to students and staff in a variety of student account functions regarding processing payments, assisting with tuition fees and financial aid adjustments, cash/credit card payments, financial aid, Military Tuition Assistance and Veteran’s BenefitsProvides technical assistance to students, staff, managers and the general public regarding: fee assessment; accounts receivable policies and procedures on payment, billing, refund and collection; general assistance on academics, registration, financial aid disbursement procedures, operational hours, installment plans, 1098T tax forms and College policies.Handles a variety of difficult customer situations using tact, diplomacy and patience, both in person and over the phone. Researches and resolves student issues related to the Student Accounts Services Office. Elevates issues to the supervisor as needed for final resolutionAssesses the student's individual need; provides required forms, advises on required actions, refers to appropriate departments.

Fort Myers, Florida, United States

Providing accurate and professional service to students and others seeking information regarding the College’s financial aid, admissions, registration and enrollment processes. Also provides accurate information to, students and staff related to Federal Pell Grant, Florida Grants and Scholarships, Veterans Programs, Federal Work Study, scholarships, FSEOG, student loans and Federal, State, and College rules and regulations related to financial aid.Work with several required software that is necessary for my working, including FAA access to CPS, Banner, and the NSLDS database. I'm also the one mainly in charge of responding to and keeping in touch with student who email us. More recently, I've been assisting with culling our ISIR files in suspense and resolving issues within that scope.

Fort Myers, Florida, United States

* Assist Students with checking in and giving answers to basic financial aid questions in general and about their account* Help financial aid specialists with anything task they may need help with* Provide great customer support to student's who may need additional assistance with their account and financial aid

Gainesville, Florida, United States

I was the Vice-Chair of the Regional Transit System Advisory Board for the City of Gainesville.

Gainesville, Florida

I’m a board member on the Regional Transit System Advisory Board for the City of Gainesville, FL.The duties of the Regional Transit System Advisory Board shall be to advise the City Commission on all matters relating to public transit development in the City of Gainesville and Alachua County including 1) to develop and analyze policies concerning the operation of the regional transit system; 2) to develop approaches for financing the regional transit system on a long-term basis; 3) to review ridership, routes, rates and other related matters; 4) to consider questions referred to it by the City Commission. All recommendations must include City Manager or designee comments. And, to review all matters relating to the Regional Transit System that must be approved by the City Commission. The issues will then be sent to the City Commission with the recommendations of both the board and City Manager or designee.

Gainesville, Florida, United States

* Completed office tasks for the front desk of the police station* Conducted check-in's with Officer's over radio* Answered phone calls coming into the station* Conducted background checks as requested by FDLE* Completed entries into the CAD system* Managed lost and found for college campus

Gainesville, Florida Area

* Helped Government employees with IT issues* Troubleshooting of Desktop Computers and iPhone's* Used Government proprietary software and equipment* Back-up Supervisor for Shipping Department* Completed office inventory and managed shipping and receiving* Completed some payroll and conducted interviews for Enumerators

Gainesville, Florida Area

* Completed sales for the bowling alley and the kitchen* Kept the complete front area cleaned and organized

Gainesville, Florida Area

Conducted sales and customer service as well as helping to maintain the store as a whole.

Associate Of Arts - Aa, Political Science And Government

High School Diploma