Daniel Coetzer Email & Phone Number

Cape Town Area, South Africa

During my tenure as Registrar I was responsible for a diverse portfolio across the organisationincluding:• Talent Management• Central Business Operations• Systems and Technology• Data and AnalyticsIn addition to overseeing the above functions, I oversaw educational governance, qualityassurance, academic administration, examinations, and oversight of the team responsiblefor carrying out these functions. Key to my role was maintaining strong relationships withUniversities and working together with them, to develop policies and procedures relating toadmissions, exams and governance that were both specifically designed for distance modeofferings and rigorously compliant with regulatory requirements.

Cape Town Area, South Africa

During my tenure as GetSmarter's Registrar, I was responsible for a diverse portfolio, including governance, quality assurance, academic administration, examinations, and oversight of the team responsible for carrying out these functions. Key to my role maintaining strong relationships with Universities and working together with them, to develop policies and procedures relating to admissions, exams and governance that were both specifically designed for distance mode offerings and rigorously compliant with regulatory requirements.In addition to these core functions I has also worked in a senior capacity within the student success team, which has given me a thorough understanding of what students need to be successful in an online learning environment.

Cape Town

• Assume responsibility for own productivity to ensure maximum efficiency• Manage team of Certificate Administrators• Develop, monitor and refine processes and structures to ensure maximum efficiency. • Liaise with and manage external service provider relationships• Liaise with external examiners to arrange and coordinate external examinations for courses.• Liaise with brand partner contacts to provide feedback as well as other course administrative information. • Manage and facilitate team training within the Course Coordination Department to assist in the development of soft skills. • Provide support to the Course Coordination team as an active senior team member, largely by being involved in the planning, implementation and management of team-related projects.

Cape Town Area, South Africa

• Administrative management of several online courses via the GetSmarter online system• Respond to student's administrative queries via email, telephone and the GetSmarter online learning system• Manage team of Certificate Administrators• Assisting with training of new department team members• Assisting department manager with updates and changes to departmental processes• Assisting department manager with project work• Manage and facilitate team training within the Course Coordination Department to assist in the development of soft skills.

• General office administrative assistance• Bookkeeping assistance• Updating website content• Basic maintenance of company content-management system (CMS)• Sourcing of content for company website• Copywriting, proofing and editing of content• Liaising with Public Relations companies• Compiling, sub-editing and sending of weekly company newsletter

• General office administrative assistance• Bookkeeping assistance• Updating website content• Basic maintenance of company content-management system (CMS)• Sourcing of content for company website• Research for travel itineraries• Assisting with compiling of client itineraries• Assisting with bookings for client itineraries

Short Course: Leading People, Education

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Certificate, Internet Super User

Matric, 12