Daniel Corey Email & Phone Number

Greater St. Louis Area

▪ Responsible for growing commercial kitchen ventilation products by 19% in 2018; produced $3.6M net profit on $6.1M total sales for product line and secured the largest single equipment order in Star Manufacturing’s history ($365K+).▪ Managed and led 5 Sales Representatives and 9 Technical Support ventless product employees across North America.▪ Contacted new accounts to follow up on product performance; offered new product releases to existing accounts.▪ Formulated and maintained useful target list of potential customers; identified qualified customers, located the decision maker, and obtained meetings creating strong partnerships across the markets.▪ Maintained strong communication with the VP, Regional Mangers, Engineering Department, Marketing Department, Sales Department, consultants, design dealers, customers, etc.▪ Provided technical and application assistance to Foodservice Consultants in order to influence their design and specifications.▪ Worked closely with the Marketing and Sales Team to develop product visual aids, sales training programs, and sales presentations; exceeded predetermined sales quotas for 2018.▪ Developed and documented product market research & SWOT analysis, product business plans, price points, sales forecasts, marketing strategies, and distribution channels; integrated competitive advantage against competitors.▪ Leveraged deep subject matter expertise to train sales representative on delivering customer centric solutions.▪ Instrumental in developing new business along with maintaining and further developing existing business; developed sales plans to increase sales effectiveness.

Greater St. Louis Area

▪ Provided sales training on product features, benefits and competitive advantages to Sales Managers and Representatives.▪ Handled customer service and technical inquiries from largest accounts; worked with sales team on securing, managing,and growing new customer accounts.▪ Worked closely with early adopters of products to acquire feedback and shape the direction of new products.▪ Managed 70+ Ventless Manufactured Products; supervised and led 5 Manufacturing salary & hourly employees.▪ Actively participated in team-based problem solving and continuous improvement initiatives using the Kaizen processimprovement.▪ Reviewed blueprints, product specifications and schedules in order to successfully design and layout kitchen systems.▪ Developed and performed technical presentations on commercial ventilation products; provided technical training fornew Product Dealers, Service Support Representatives, Buying Groups and Key Executives.▪ Provided programming and engineering support, troubleshooting of problems elevated above technician level and tooldesign support for current production operations; provided extensive technical support before and after product sales.▪ Worked with cross-functional teams to develop routings, work instructions and manufacturing visual aids, andmanufacturing processes and technology improvements.▪ Focused on product initiatives to enhance product line; safety and quality improvements, productivity enhancements,cost reduction ideas involving automation, special tooling, machine modifications and improved work methods.▪ Coached and mentored team members to maintain Good Manufacturing Practice techniques, perform quality work, andensure a safe working environment.▪ Tracked and analyzed warranty data and trends; developed corrective measures and authorized replacement equipment and compensation beyond warranty provisions.

Greater St. Louis Area

▪ Selected as Interim National Service Manager for all Star Manufacturing brands due to the Company’s past National Service Manager performing a leave of absence.▪ Managed and directed Company’s 6 primary brands; supervised, coached, and trained 14 Technical Service Support Representatives.▪ Middleby Corporation acquired Star Manufacturing; spent 6 months in Verdi, Nevada providing technical leadership, support and training to Middleby engineering and manufacturing departments and teams.▪ Performed extensive travelling; relied heavily on for supporting technicians with troubleshooting above technician level expertise.▪ Collaborated with National Director to develop department budget and revenue projections.▪ Investigated and resolved issues to meet customer expectations, while minimizing cost impacts to the company’s profit margin.

Greater St. Louis Area

▪ Obtained CEFSA Master Technician status; recognized as the most productive and competent team leader in the Technical Service Department.▪ Instrumental in providing expert technical support to field service technicians from service providers performing warranty service; handled 100+ calls per day.▪ Displayed excellent verbal and written communication skills when troubleshooting, providing resolutions, and documenting all issues and service requests.▪ Designated as Lead Support Representative; travelled on site to resolve escalated client technical issues that were unable to be fixed by 3rd party service providers.▪ Created new technical guides and articles for Star Manufacturing’s internal knowledgebase system and other Support Representatives.▪ Handled multiple PC applications simultaneously; communicated technician and customer feedback, trends and issues to the team and leadership.

Greater St. Louis Area

▪ Assigned Technology Team Leader for Wells Manufacturing and Start Manufacturing merger; led 7 Engineers, 2 Design Drafters and 1 Administrative Assistant.▪ Provided technical assistance and troubleshooting in resolving design, operation and maintenance problems; contacted internal and external experts as required.▪ Provided certification support for Underwriters Laboratory including product compliance testing to UL 197 safety standard and for gas appliances in accordance with AGA standards.▪ Instrumental in product benchmark testing; developed and evaluated new products to ANSI, UL and AGA standards.▪ 100% of products developed passed accuracy audits and were accepted by UL.▪ Managed multiple project scopes and met 100% of project schedules and deadlines.