Plans operational needs and schedules team accordingly.Ensures team members have necessary tools/materials to complete their tasks.Acts as liaison with Operational and Sports Management teams to ensure efficiency.Builds and maintains strong relationships with clients, guests, subcontractors, non-for-profits and all Levy team members.Ensures execution of menus, promotions, and programs as per company standards.Interviews, hires, trains, and develops team members.Forecasts and schedules team to meet operational needs.Supports and communicates Levy Restaurants initiatives and company values.Responds to and assists in resolving departmental guest service issues.Ensures proper preventive maintenance and conducts daily walkthroughs by both FOH and BOH.Utilizes applicable Levy POS systems accurately.Upholds security, safety, and sanitation standards.Holds team accountable for delivering great guest service and adhering to steps of service.Solicits feedback from clients and guests to enhance operations.Meets daily sales and cost goals, as well as assigned budget targets---Practices safety, sanitation, and product control.Enforces TABC alcohol service policies.Ensures team adherence to company guidelines and training manuals.Utilizes performance management tools to provide guidance and feedback.Fosters a cooperative work climate and conducts regular meetings with both FOH and BOH.Mentors department Supervisors for skill and leadership development.Effective communication with management, guests, and team members.

Review inventory control sheets with department managers to ensure cost and quality standardsOversee equipment and storage areas for functionality and cleanlinessManage setup, execution, and breakdown of premium areas after eventsAddress dining experience issues including quality control, staff management, inventory, and customer serviceCollaborate with HR in recruiting, hiring, training, and mentoring staffResolve customer complaints regarding food quality/service and ensure compliance with health regulationsMaintain well-stocked inventory, quality food, sanitation, and customer satisfactionImplement new policies and procedures to streamline operations and resolve issuesAssist in daily operations across departments to meet team goalsCoordinate with Event Specialists to exceed guest expectations at every event.

Work with department managers with routine review of inventory control sheets to verify proper portion costs and that food and beverage quality standards are met. Oversee all equipment and storage areas to ensure proper function and cleanliness. Oversee the setup, execution, and breakdown of all premium areas including suites/clubs and bars to include the placement of equipment and products after each event. Overseeing all issues pertaining to a patrons/guests dining experience, such as quality control, staff management, inventory, health and safety regulations and customer service. Work closely with human resources managers in the recruiting, hiring training and mentoring of staff members. Resolve customer complaints regarding food quality/service and making sure it complies with health and food safety regulations.Ensure inventory is well stocked and attainable, quality food is being served, sanitation and hygiene are enforced, oversee customer satisfaction, work with management implementing new policies and procedures for streamlining operations, developing proactive guidelines to solve intradepartmental issues. Assist in daily operations of all departments, including the catering, warehouse, suites and club areas to meet team goals. Work directly with Event Specialists and Coordinators to help exceed guest expectations and ensure satisfaction is met throughout every event

Manage day-to-day operations and overall business performance of the fitness gymDevelop and implement business strategies to attract and retain membersCreate and maintain a positive and motivating environment for staff and membersOversee facility maintenance and cleanliness to ensure a safe and welcoming atmosphereCoordinate fitness classes, personal training sessions, and other gym activitiesMonitor and manage financial aspects such as budgeting, revenue generation, and expense controlConduct regular assessments of equipment and facilities to ensure quality and functionalityImplement marketing and promotional campaigns to increase membership and revenueHandle customer inquiries, feedback, and complaints in a timely and professional mannerStay updated on industry trends and best practices to continually improve gym operationsFoster a sense of community among members and staff through events, challenges, and networking opportunities.

Greet and assist guests with extensive knowledge of local area amenities, including restaurants, entertainment venues, shops, and transportation options.Provide exceptional customer service to guests, owners, and visitors at various major hotel locationsCollaborate with and support all hotel associates and resources.Offer pre-arrival support for upcoming guest needs.Maintain inventory, stock supplies, and preferred vendor brochures.Cultivate positive and professional relationships with vendors partnered with MCS, conveying information to managers and guests.Make appropriate reservations at local establishments.Assist guests in the pool area and provide support for beach cabanas.Support special activity departments in organizing events like weddings and corporate functions.Direct guests to hotel amenities such as laundry and fitness facilities.

Assist all sales representatives with Stryker product including all orthopedic Implants and instruments they may need for upcoming surgeries.Ensure thorough understanding of product inventory to meet specific surgical needs. Safely and efficiently manage logistics to ensure timely delivery of all orthopedic equipment and implants to various facilities.Adhere to safety protocols during transportation to prevent damage or loss.Maintain accountability of all inventory on a Proof of Delivery Record.Responsible for acquiring all equipment that was used from surgeries the day prior and transporting them back in a safe manner to the warehouse.Organize and assemble necessary equipment and instruments according to surgical requirements.Collaborate with sales representatives to ensure seamless support for surgical procedures.

Oversee daily operations of the Materials department, ensuring efficient and effective supply chain management.Collaborate with department heads and medical staff to forecast demand and plan procurement of medical supplies, equipment, and pharmaceuticals.Develop and implement supply chain strategies to optimize inventory levels, minimize costs, and improve operational efficiency.Coordinate purchasing activities, including vendor selection, negotiation of contracts, and procurement of goods.Maintain accurate inventory records and monitor inventory levels to prevent stockouts and overstock situations.Implement inventory control measures to minimize waste, reduce excess inventory, and ensure compliance with regulatory standards.Develop and maintain relationships with suppliers and vendors to ensure timely delivery of goods and resolve any issues that may arise.Monitor and analyze supply chain performance metrics, such as fill rates, on-time delivery, and inventory turnover, to identify areas for improvement.Develop and implement policies and procedures to ensure compliance with regulatory requirements, such as HIPAA and FDA regulations.Lead and supervise supply chain staff, providing training, guidance, and support to ensure high performance and productivity.

Video record assigned sports events, short films and commercials. Manage and direct a variety of sports events throughout the state of Florida. Responsible for all video recording equipment and inventory management. Edit assigned video during post production phases.

Maintained security and inmate accountability to prevent disturbances, assaults and escapes. Safely escort inmates to and from cell throughout facility at any given time. Enforce rules and safety regulations within facility. Provide first-response for any events that may occur. On road transportation for inmates going to court, hospitals or any other facilities. Supervise work crews that may take place.