Daniel Cronin Email & Phone Number

Dublin, County Dublin, Ie

Dublin, Ie

• Desktop support, troubleshooting, administration by phone and email for multiple clients• Experience with Server 2003/2008/2012, Network Design, VLAN Configuration, Active directory, DNS, DHCP, MS Exchange, Office365, Virtualisation, Cloud services, Recovery and backup software• Email migrations to cloud platforms such as Office365 using ADFS technologies• Configuring network equipment such as routers, switches and firewalls.• Assist in system upgrades, conversions and other maintenance.• Installing, configuring and troubleshooting servers, desktops and network equipment out on customer sites when required.• Participating in project work such as Risk analysis of companies IT infrastructure • Recommend, purchase, configure and install laptops, PCs, handheld devices and computer related equipment

Tempe, Arizona, Us

• Introduce & train on new products such as Harris Stratex Microwave transmitters• Develop test procedures and best practices in the work place on new products• Dealt with customers on daily basis providing daily and weekly reports on yields and quality of products• Help set up network infrastructure on new product lines• Built private LAN networks to enable the testing of manufacturing products, assigning IP addresses, monitoring network traffic and bandwidth• Configured Firewalls, Routers and switches for the company network, with a good working knowledge of routing protocols such as RIPv1, RIPv2, EIGRP and OSPF• Built Wireless LAN networks on linksys ISRs

Tempe, Arizona, Us

Duties included:Performed Failure Analysis on Sun Microsystems severs, X4100, X4200, X4600 using several debug tools developed by Sun such as VTS (virtual test script) and ISAT (Integrated systems aging test).Provided first-line technical support to the manufacturing test processWorked closely with the Test, Product and Quality Engineers to ensure the product was manufactured and tested to the highest standards.Ensured relevant test equipment is maintained and operational at all timesProvided training and support to colleagues, and staff in other sites, on customer productsFirst point of contact for customer engineers in departmentPerformed Lean Six Sigma Manufacturing practices

St Petersburg, Florida, Us

Duties included:Test and debug Cisco Switches & RoutersResponsible for Debug of complex failures on a range of board productsIdentified hardware, diagnostic and software related problems, providing detailed analysis and working with design and sustaining engineering to drive these to resolutionQuality control to ensure high quality end product. Work in a team environment to work as efficiently as possible

Armonk, New York, Ny, Us

Duties included:Test and debug large range of IBM servers.Quality control to ensure high quality end product.

Microsoft Mcsa Windows Server 2012, Information Technology

Cert, Ccna

B.Eng, Computer Engineering

Diploma, Electronic Engineering