Daniel Crump

Daniel Crump Email and Phone Number

Experienced Case Manager | Customer Service Expert @ Adminify AI
Daniel Crump's Location
Spanish Fork, Utah, United States, United States
Daniel Crump's Contact Details

Daniel Crump work email

Daniel Crump personal email

n/a
About Daniel Crump

As a calculation specialist at Figure Financial, I assisted clients with tax credits and data entry for one year. Before joining Figure Financial, I worked as a loan processor at Simplify Home Loans for 1.5 years, where I supported clients through the entire loan process of refinancing or buying a new home. I applied my expertise in U.S. VA loans to help veterans and military families access affordable financing options. I contributed to the team's success by processing multiple loan applications accurately and efficiently, with the help of the latest software and tools. I also have 5+ years of customer service experience in various industries, which helped me build strong relationships with clients and partners. I hold an associate's degree in culinary arts/chef training from Utah Valley University, which reflects my passion for creativity and innovation. I am looking to expand my skill set and pursue new opportunities in the accounting field.

Daniel Crump's Current Company Details
Adminify AI

Adminify Ai

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Experienced Case Manager | Customer Service Expert
Daniel Crump Work Experience Details
  • Adminify Ai
    Integration Specialist
    Adminify Ai Jul 2024 - Present
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  • Marksmen
    Accounts Receivable Specialist
    Marksmen Dec 2023 - Jul 2024
    Alpine, Utah, United States
    Process incoming payments via QuickBooks, and assist in sending out new invoices as work/orders are completed. Active outreach to existing clients to help collect outstanding invoices while still fostering a great customer experience.
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  • Figure Financial, Inc
    Calculation Specialist - Data Entry
    Figure Financial, Inc Oct 2022 - Nov 2023
    Orem, Utah, United States
    Assisting clients with the ERC (Employee Retention Credit) tax credit by completing initial data conversion of payroll information into a usable Excel format. Reviewed payroll information for possible fraud and/or reviewed for missing information when compared to tax filings. I consistently exceeded the company's daily expectations for client files completed through our team. For example; a small company may range from 4 to 500 employees in either year 2020 or 2021, and the expectation was to process at least 7 new clients in a business day. I consistently processed 10 or more in a day all while consistently having the lowest error reports come back on the entire team.
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  • Simplify Home Loans, Llc
    Loan Processor
    Simplify Home Loans, Llc Nov 2020 - Sep 2022
    Orem, Utah, United States
    Loan processor in a hybrid customer service role, where I assisted clients through the entire loan process of refinancing or buying a new home. I worked with multiple lenders and completed a wide range of requirements by working independently, as well as with other teams, and the client directly to process the loan efficiently within the loan's locked-in timeframe.
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  • Ion Solar
    Post Installation Manager
    Ion Solar Nov 2019 - Nov 2020
    Managed a team of customer service agents for post-installation of solar panels. Answered emails, texts, and phone calls regarding a variety of questions and/or concerns. Assisted clients with calculating additional power goals and add-on panel sales with the addition of other side products.
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  • Wayfair
    Case Manager
    Wayfair Sep 2017 - Nov 2019
    Orem, Utah
    Manage approximately 150 rotating customer orders atone time. I consistently exceed the company's goals forproductivity, availability, and customer promotor score;making my statistical rank in the top 25 of over 300 casemanagers in the company.I achieved a company record of never getting less thana 5-star customer review over a 4-month period.Assisted in the development of a standardization forcase titles and updating product formatting. This increasedproductivity and helped clarify cross-over work betweenCase Managers and other departments.
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Daniel Crump Skills

Microsoft Office Customer Service Leadership Microsoft Word Microsoft Powerpoint

Daniel Crump Education Details

Frequently Asked Questions about Daniel Crump

What company does Daniel Crump work for?

Daniel Crump works for Adminify Ai

What is Daniel Crump's role at the current company?

Daniel Crump's current role is Experienced Case Manager | Customer Service Expert.

What is Daniel Crump's email address?

Daniel Crump's email address is dc****@****air.com

What schools did Daniel Crump attend?

Daniel Crump attended Utah Valley University.

What skills is Daniel Crump known for?

Daniel Crump has skills like Microsoft Office, Customer Service, Leadership, Microsoft Word, Microsoft Powerpoint.

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