Associate Specialist Hr Direct Operations
CurrentServe as a main point of contact for HR inquiries from employees and managers via phone, email, and chats• Deliver high-quality customer service consistently in a professional manner• Provide technical and tactical guidance to HR Business Partners regarding organizational changes and complex personnel actions• Process daily personnel transaction requests in the SAP system, as the need arises• Perform basic org structure maintenance, including evaluating paperwork and performing required research to maintain integrity of org structure• Interpret and provide direction on a wide range of policies, provisions, and detailed procedures• Build effective partnerships with HR Business Partners, Benefits, Compensation, Recruiting and Finance to ensure data accuracy in the HRIS system• Support and assist with large projects as required, including the development and/or improvement of business processes• Participate on teams as the subject matter expert with the ability to make process improvement recommendations• Act as first contact for issue resolution and/or building client capability in the use of employee self-service tools